Senior Account Manager

Role Purpose

The Senior Account Manager will secure new business from their allocated customer list, derived from the strategic set of customers. The Senior Account Manager will need to successfully manage their current base whilst selling additional products and services into these customers. The Senior Account Manager will be required to minimise churn and maximise revenues with revenue growth being a key performance indicator. The objective is to increase the business from a target list of customers. The Senior Account Manager will also retain and record any and all customer and market intelligence to increase future win opportunity regardless if tenders are successful or unsuccessful.

Your Responsibilities Will Include

Responsible for managing strategic accounts and delivering profitable, long term business from those accounts

Ensures delivery of annual revenue targets through delivery of full product mix

Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers

Works collaboratively to set up service relationship for nominated accounts

Provide input to help with decisions about new propositions, product mix and services for customers

The Ideal Candidate For This Role Will Have

Technical / professional qualifications:

Matric with a minimum of 8 years experience in Account Management

A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification will be an advantage.

OR

A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 5 years experience in Account Management.

Core Competencies, Knowledge, And Experience

Experience in solution sales and relationship management with a track record of solution selling

A broad understanding of the ICT Landscape and Strategic ICT enablers.

A thorough understanding of converged and networking technologies and services.

Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers.

Understanding of the Value Chain Analysis with regards to various customer businesses

Closing date for Applications: 5 June 2023

The base location for this role is, Vodafone Campus, Midrand.

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.