Senior Administrative Assistant (TB00327)

Position Summary

Industry: Education & Training

Job category: University and Academy

Location: Potchefstroom

Contract: Fixed Term Contract

Remuneration: The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.

About Our Company

NWU

Introduction

NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) | FACULTY OF HEALTH SCIENCES - CENTRE FOR HEALTH AND HUMAN PERFORMANCE (CHHP) | POSITION NUMBER: TB00327 | VACANCY: SENIOR ADMINISTRATIVE ASSISTANT |PEROMNES GRADE: 12 | EMPLOYMENT TYPE: 2 YEAR TEMPORARY FIXED-TERM APPOINTMENT

Job Description

PURPOSE OF THE POSITION

Management of all administrative and associated responsibilities of the Paediatric Neurology & Speech-Language therapy satellite practice in Pretoria.

Key Responsibilities

Meetings and NWU admin

• CHHP and NWU meetings as required.

General office administration @ZAH

• Effective e-filing management.
• ICD-10 list to improve positive outcome for client's chronic application.
• Liaising between CHHP team in Potch and ZAH -enquiries and issues that arise.
• Billing and age analysis ongoing process.
• Maintaining supplies.
• Effective running of practice.
• Maintenance ongoing process.

Ad hoc

• Liaison with doctors, hospitals, and medical aids.
• Management of therapy notes, reports, and financial requirements.
• Medical results, reports. CHHP/ Care2Kids meetings.

Practice Management @ZAH

• Diary planning for all clinicians to work on academic and research.
• Managing appointments of all clients.
• Managing prescription and repeat prescription documents.
• Practice billing on Panacea (practice management system).
• File management and waiting list on ZOHO ensuring it is up to date according to communication from team.
• Reporting and managing client related challenges to C2K/ CHHP manager.
• Authorisations.
• Improved practice compliance with standard operating procedures (SOPs) and NWU institutional requirements.

Minimum Requirements

• An advanced certificate in Office Practice, Medical Practice, Communication and Information Processing - Training in Executive Assistant / Executive Secretary / Personal Assistant (NQF level 5).
• A minimum of two (2) years experience working in a medical practice (specialist medical practice).

Added Advantages & Preferences

• Grade 12 (NQF level 4).
• A minimum of two (2) years experience working with the panacea billing and practice management system.
• A minimum of one (1) year experience working with the ZOHO e-file management programme.

Key Functional/ Technical Competencies

• Computer literate (Word, Excel, Internet, Outlook, ZOHO, Panacea).
• Bilingual (Proficient in English & at least one other South African language e.g Afrikaans, Tswana, Sotho etc.).
• Prioritization & punctual completion of tasks.
• Management skills for organizing & delegating tasks.
• Diary coordination.
• Good organization, control & planning ability.
• Records management.
• Systematic planning & effective time management.
• Data capturing.
• Medical practice management & coordinating schedules.
• Ability to professionally work with clients/patients and personnel.

Key Behavioural Competencies

• Professional work ethic with a high level of self-motivation. Good language and communication skills.
• Integrity and responsible handling of confidential and sensitive information as well as client confidentiality.
• Demonstration of emotional stability and ability to work under pressure as well as function effectively in teamwork as well as alone. Good human relations, telephone etiquette and customer service attitude.
• Autonomous, accurate and assertive performance. Effective problem-solving skills.

Remuneration

Kindly take note: applications must be submitted online through the official NWU vacancy website. Incomplete applications and those submitted through any other platform will not be considered.

ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Prof. Pieter Kruger on 018 299 1737

ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms. Janine Da Gama on 016 910 3451

CLOSING DATE: 23 January 2026

PLANNED COMMENCEMENT OF DUTIES: 1 March 2026

Kindly take note: applications must be submitted online through the official NWU vacancy website. Incomplete applications and those submitted through any other platform will not be considered.

The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.

The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.

If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.

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