senior Business Analyst(IFS)

As a Senior Business Analyst (IFS) plays a pivotal role in bridging business needs and technology solutions within the Information Systems department. Leveraging expertise in both business processes and IT systems, this role is responsible for analyzing, defining, and implementing improvements to enhance operational efficiency and effectiveness.

RESPONSIBILITIES:

• Analyze Business requirements
• Capture user stories and validate with customer
• Provide Onboarding User training
• Attend Daily Stand ups
• Attend UAT sessions if needed
• Continuous discovery (e.g. continuous improvement analysis)
• Develop training material (user guides, instructional videos)

RequirementsSKILL SET(IFS):

• Experience in IFS FSM platform. Strong business analysis skills for requirements gathering and process optimization, problem-solving abilities for technical issues, and project management capabilities for implementation and support.