Senior Project Manager

Nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers. We offer a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer service.

Purpose of Role

nscglobals Project Management function is pivotal in ensuring projects and programmes are delivered on time, right quality within budget to a satisfied client.

It is the role of the Project Manager to lead a single large standard project, or numbers of smaller standard projects and to take responsibility for the achievement of the agreed goals and objectives. A project manager will use established processes. At times they will manage a sub-project as part of a large complex project under the guidance of a Senior Project Manager or Programme Manager.

Qualifying criteria

Experienced and proven successful in International complex services transitions
network deployment in retail or other high volume environments
experienced with managing several partner/suppliers to support the transition
commercially experienced
ITIL practitioner
formal PM qualifications
at least 10yrs in PM
will need to travel including internationally as required
experienced in defining transition plans as part of the sale pursuit process
very client facing.

Professional capability in project management is displayed when the leader of the project delivers the results required by all stakeholders. This requires managing the many variables that occur, during the life of the project. The projects that a project manager is responsible for are likely to be standard or sub-projects of large complex projects. The following responsibilities show the breadth of issues the project manager needs to manage.

Project Integration Management

Achieve customer deadlines. Take accountability for project performance. Represent nscglobal to the customer in a in a positive way. Ensure a project plan is prepared and maintained. Use previous experience and follow the nscglobal project management method. Manage the plan using the negotiated resources. Measure performance and take corrective action where necessary. Manage a change management process to provide change control.

Project Scope Management

Responsible for delivering the agreed outcomes required from the project. Conduct stakeholder analysis, define and manage customer expectations both stated and unstated. Manage the interface between nscglobal and the customer. Liaise with the nscglobal business units for project inputs and regularly report to the sponsor. Clarify definition of mandate, details of contract and manage contract variations.
Manage the relationship with internal and where applicable external customers to monitor and manage any changes to requirements or expectations. Ensure acceptance of project deliverables by stakeholder/customer/sponsor.

Project Time Management

Use a formal process to estimate times for all activities, sequence them and then prepare the schedule. Control performance to meet the deliverables according to the schedule.

Project Cost Management

Plan, allocate and manage budgets. Give forewarning of any deviations from budget. Control the budget within the limits of the project specification and the amount released by the project sponsor through the contract. Seek approval from the sponsor for any anticipated expenditure above the project budget.

Project Quality Management

Establish quality requirements and manage project to ensure compliance. Ensure all variations are agreed, documented and managed. Ensure a project information base is maintained through an approved project specification, regular reports and minutes, and a final report. Use project reviews as a way of objectively monitoring project performance.

Project Human Resources Management

Actively promote team effectiveness, morale and productivity. Ensure the team owns the goals of the project and they are willing to extend themselves to meet the goals. Support competence development of team and of other nscglobal staff.

Project Communications Management

Implement a communication strategy to inform all stakeholders, provide regular reports. Provide market information as to future business opportunities to the CSM and/or Account Director.

Project Risk Management

Use risk management to minimise cost variations and deviations from schedule while delivering to the stakeholders confidence in the project.

Project Procurement Management

In management of sub-projects in large complex engagements work within the procurement management processes defined. Manage third party equipment and suppliers. Provide feedback of efficiency of tools and competence to use them available to the project team.

Project Management

Experienced in the principles, methods and techniques for the effective management of projects. A minimum 3 years experience of demonstrated competence in project management preferably with some development projects.

Communication

Proficient written and oral communicator.
Analytical
Familiar with facilitating a team of appropriate experts to resolve issues.

Project Management Tools

Competent with the use of automated tools to assist in the project management process by automating mechanical tasks such as scheduling, resource balancing and time recording, e.g. Microsoft Project.
Project Management Methodologies
Familiar with the application of project management methodologies to provide constancy of delivery quality.

Progress Reporting

Expert in the methods and techniques for reporting the progress of activity against plan.
Cross-Functional and Inter-Disciplinary Awareness
Understanding the needs, objectives and constraints of those in other disciplines and functions

Strategic Perspective