- Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system(e.g. SAP/CRM) and report writing.
- Open work orders and order parts. Close work order on job completion.
- Invoice external customers and process invoices to debtors.
- Create and accept quotes.
- Check credit limits and equipment history.
- Effectively manage work in progress
- Capture, process and analyse job costing elements (Labour, travel, expenses, bought outs , SIMS, hours)
- Accurately capture relevant data from external and internal customers
- Generate purchase orders for internal and external suppliers
- Accurately capture labour hours worked by the service employees
- Follow up with external and internal customers and suppliers to ensure complete information and data capture
- Resolve internal and external customer as well as supplier queries
- Accurately control relative end-to-end processes
- Maintain relevant administrative environment
- Accurately invoice customers for work completed
- Grade 12
- Two years relevant administration experience
- An understanding of relevant CS processes
- Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
- Open work orders and order parts. Close work order on job completion.
- Invoice external customers and process invoices to debtors.
- Effective communication
- Effective self-management and performance ownership
- Create and accept quotes.
- Check credit limits and equipment history.
- Effectively manage work in progress
- Capture, process and analyse job costing elements (Labour, travel expenses, bought outs, SIMS, hours)
- Accurately capture relevant data from external and internal customers
- Generate purchase orders for internal and external suppliers
- Accurately capture labour hours worked by the service employees
- Follow up with external and internal customers and suppliers to ensure complete information and data capture
- Resolve internal and external customer as well as supplier queries
- Accurately control relative end-to-end processes
- Maintain relevant administrative environment
- Accurately invoice customers for work completed.
