Senior Service Administrator Global Grade 07

Key Output

Perform related administrative tasks and process steps including record keeping, filing, and data capturing.
Open work orders and order parts. Close work order on job completion.
Effectively manage work in progress
Accurately capture labour hours worked by the service employees
Process parts orders for service department
Generate purchase orders for internal and external suppliers
Accurately invoice customers for work completed
Effective self-management and performance ownership

Qualification, Experience And Competencies

Grade 12/ Matric
1-2 years relevant costing work experience,
Computer Literate ( MS Office ) , SAP and CRM knowledge and license an advantage
Accuracy and attention to detail.
An understanding of relevant processes & KPIs will be an advantage
A technical background will be an advantage
Effective analysis of data;
Customer service orientation;
Effective verbal and written communication skills;
Effective interpersonal relationships;
Effective time management and decision making skills

Occupation:

Manufacturing jobs

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