The SA Red Cross Air Mercy Service has a vacancy for a services manager based in Cape Town and reporting to the Regional Manager.
Preference will be given strictly in terms of the AMS’s Employment Equity Policy.
Job responsibilities:
- The individual we require will be accountable for quality service delivery, and performance of the Cape Town Base Operations and National Operations Centre.
- They will align performance standards, procedures, clinical care and internal resources, to ensure that the operations functions according to budget and strategy.
- Oversee the base aviation, medical and administrative management.
- Ensure excellent customer relations
- Active management and development of staff to ensure that staff deliver optimal results.
- Track and manage performance ensuring that people remain focused and productive.
- Operate services within budget
- Monitor service levels and operations.
Job requirements:
- Previous aeromedical experience
- A paramedic qualification, preferable at Degree level.
- 5 – 10 years clinical paramedic experience in ambulance operations.
- Strong people and performance management skills.
- Strong clinical skills within prehospital emergency medical care.
- Good planning, organisational, analytical and decision-making skills.
- Good administration with attention to detail.
- Operational management skills.
- Excellent verbal and written communication skills.
- Sound knowledge of quality and safety systems and management within the aeromedical environment.
- Ability to manage internal and external audits and processes.
- Working knowledge of South African Labour, Safety, Heath and Aviation legislation.
- Working knowledge of applicable labour relations issues.
- Be able to work independently, with a high degree of responsibility.
- Work well under pressure and to deadlines.
- High computer literacy in MS Office.
- Code C1 and PDP license highly recommended.
- Operational flight paramedic (Helicopter and Fixed Wing) duties will form part of the position.
- Cooperative team players capable of dealing with changing deadlines and priorities.
- Flexibility with changing requirements regarding working hours and days.
- Active participation in continual clinical, safety and quality improvement.
- Ability to work cooperatively in culturally diverse environments.
- Reliable transport and fitness assessment mandatory
E-mail your CV no later than Friday 16 February 2018
Please note that should you not hear from us within 2 weeks of your application, it would mean that your application has been unsuccessful.
About company:
The SA Red Cross Air Mercy Service (AMS) is a non-profit organisation with bases in the Western Cape (Cape Town & Oudtshoorn) and KwaZulu-Natal (King Shaka & Richards Bay), that provides an air ambulance network, rural health outreach and emergency rescue service to metropolitan areas and remote rural communities.
