Short Term Insurance Data, Governance Claims Manager

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Short Term Insurance with 5 years experience in management to oversee Homeowners, Motor and Personal lines claims environment to handle and analyze data, implement governance and support change management. Advanced Power Point essential.

Job Description

• Short Term Insurance with 5 years experience in management to oversee Homeowners, Motor and Personal lines claims environment to handle and analyze data, implement governance and support change management.
• Improve efficiency by making sure the right metrics are in place and these metrics are measurable
• Produce performance metric reporting and analysis for Claims Operations
• Collecting and reporting on business service performance measures key indicators
• Assess business performance issues, identify opportunities and assist in facilitating the process change and improvement
• Identify actions to eliminate workflow bottlenecks, and streamline efficiencies

People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction | Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards | Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised