Posted on: 03 September 2023
ID 884314

Software Site Support Engineer

Job Description
  • Investigating support issues reported on site.
  • Coordinating tests, fault finding and tracking down of cross-subsystem issues.
  • Supporting user requests for data and trend analysis.
  • Fixing minor bugs in the deployed software where possible.
  • Engaging with different subsystems to identify problems, perform system integration tests, support commissioning tests on site.
  • Deploying and maintaining development infrastructure.
  • Deploying software subsystems on production systems and manage/monitor site deployments.
  • Documentation and project management input as required.
  • Site visits as required.
  • Training of operators and commissioners on the software subsystems.
  • Lab integration tests of subcontractor deliverables with the software systems; feedback/inputs to subcontractors.
  • Assist in developing and performing integration tests to test the full software subsystems on lab machines before deploying to karoo systems.
  • Configure, install and help troubleshoot operating system software and server hardware.
  • Configure and manage subsystem network.
  • Monitor and maintain performance of servers.
Job Requirements
  • D (Comp Sci) with 6+ years; OR
  • Tech/B.Sc (Comp Sci) with 5+ years; OR
  • Eng/B.Sc Hons (Comp Sci) with 4+ years; OR
  • Eng/M.Sc (Comp Sci) with 2+ years; OR
  • Engineering (with a software focus) or related field
Desired Skills
  • Team player
  • Good attention to detail
  • Good and proven fault finding
Occupation:
Management, human resources jobs


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