Solutions Analyst.

Closing Date 2023/06/02

Reference Number HOL230526-1

Job Title Solutions Analyst

Business Unit Hollard Insure

Department Business Analysis Chapter

Job Family IT

Job Type Classification Permanent

Reporting To Team Leader

Number of Positions 1

Location - Town / City Johannesburg

Location - Province Gauteng

Location - Country South Africa

Job Advert Summary

Hello an exciting new opportunity has just become available in our Insure IT (Business Analysis Chapter). We are looking to recruit a Solutions Analyst

Role Objectives

Responsible for bridging the gap between Insure Business (both Commercial and Personal Lines) and Information Technology and IT Software partners. Identifying, gather, elicit and analyse business requirements and make recommendations for business solutions in an AGILE frame-worked environment. This role will also be responsible for the link between HI and IT

Key Responsibilities

Business Proposals: Interacting with all relevant stakeholders and conducting business needs and cost benefit analysis in order to build a solid Business Case for the requirements

Analyze and understand business requirements and to an extent business processes in order to identify and recommend changes and additions required to meet the business requirements, which are delivered in the form of enhancements or projects

Analyse system defects and their business impact

Functional and operational testing to ensure requirement capability

Perform efficient and effective JAD facilitation with relevant project stakeholders

Inputs and outputs of the process/system.

Business Requirement documentation: Document business requirements

Report on progress in relation to tasks and work stream against the project plan that they are accountable for

Work closely with the Project Management team to ensure project targets are met, driving agile delivery

Promote Relationship Management between IT and business

Take ownership of queries and offer possible solution to the various stakeholders / clients and ensure all are resolved and feedback given to relevant parties

Work closely with the customers to ensure the short and long-term business needs are being addressed while proactively avoiding potential issues

Required Knowledge And Experience

At least 6 years working experience in IT business analysis and/or system analysis within the financial services industry. 5 years experience in Short Term Insurance industry

Knowledge of JIRA; Microsoft systems Windows, servers, exchange, Active Directory; Cloud services Azure; iServer; SQL; API; RPA and Artificial Intelligence

Excellent written and verbal communication skills

Sound financial understanding for Cost Benefit and Financial business case articulation

Experience in system interfaces

Working understanding of managing projects & project plans

Educational Requirements

Bachelors Degree in Business and/or relevant Information Systems course

Certification in Business Analysis or equivalent