Posted on: 25 July 2023
ID 874057

Solution Engineer

About Xceptor

Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.

We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.

Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients.

Our Vision is to be the leading platform for automating data flows.

Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data.

Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference.

Business Area and Team

The development of the Xceptor solutions takes place in our Guilford and Cape Town offices. Our Solution Engineers are assigned to one of our solution Scrum teams, focussing on building and evolving one or more repeatable solutions using the Xceptor platform.

The Role

As part of a high performing scrum team based from our Cape Town office, you will take responsibility for solutions from specification through to implementation and deployment. Work with other solution teams and the broader company to identify relevant use cases to improve and extend the Xceptor solutions portfolio.

Key Responsibilities
  • Work with clients to identify the challenges they face, and how they can be overcome by expanding Xceptor's existing solution functionality.
  • Support designers with user experience research, prototype builds and validation and translate prototypes into enterprise-grade, working solutions.
  • Ensure the highest levels of product quality possible, contribute to defect resolutions, performing debugging and troubleshooting.
  • Build and maintain a working relationship with the product development, implementation, and sales teams in order to share knowledge and deliver new solutions to stakeholders.
  • Acquire and maintain a knowledge of new Xceptor platform features.
Key Skills
  • Any BSc degree, Computer Science, Chemistry, Physics, Economics or Engineering
  • Logical and analytical problem-solving skills.
  • Preferably some experience of software development (C# .NET or similar language).
  • Technical experience using XML and database programming using SQL
  • Elements of the software are designed to allow users to transfer Excel skills (e.g., Functions), so a good knowledge of Excel would be beneficial.
  • Evidence of taking responsibility for a solution from specification through to implementation and deployment, while ensuring the highest level of quality and intuitive design
  • Excellent technical communication skills, including the ability to describe complex technical solutions to non-expert audiences.
  • Positive approach with a 'can do-will do' attitude and a desire to take responsibility for delivery.
This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.
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