Spec: Infr Monitoring Engineer (MCoE)

Job description:

Core Description Responsible for the advanced operational support of the MCoE infrastructure monitoring platforms (Entuity, SCOM, SolarWinds and/or other monitoring technologies). This includes enhancing and improving the platforms into a mature monitoring solution and support in troubleshooting/investigations of major Incidents.
Key Deliverables / Primary Functions

• Contribute towards the overall MCoE Solution strategy and innovation thereof, including the MCoE strategy and roadmap.
• Support of the major monitoring platforms which include troubleshooting, installations, patching and full-scale deployments.
• Identify and mitigate Technology, Commercial and Delivery risks in proposed solutions.
• Engage with external stakeholders, along with BCX OEMs, to understand and shape client strategy and requirements and subsequently present solution proposals to those clients.
• Participate and improve on overall MCoE process.
• Collaborate with and facilitate efficient engagement between and within BCX Divisions with regards to infrastructure monitoring solutions.
• Establish and enhance relationships and network with partners, customers, and vendors
• Maintain Certifications of Core Technologies in MCoE

Core Functional Skills & Knowledge Database Management Infrastructure Deployment Infrastructure Development& Support Infrastructure Management Core Behavioural Competencies Applying expertise & Technology Culture Match Delivering Results & Meeting customer expectations Formulating Strategies & Concepts Job Match Planning & Organising Relating and Networking Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Computer Science OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience

• 5 Years experience with advanced monitoring tools (Entity, TrueSight, CiscoPrime or DNA, Broadcom DX Technologies, SCOM Etc)

Or
If highets qualification is grade 12, 7 Years experience with advanced monitoring tools (Entity, TrueSight, CiscoPrime or DNA, Broadcom DX Technologies, SCOM Etc)
Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control
0
Level of Engagement
Engage with both internal and external clients to assist and shape client requirements.
Special Requirements / Employment Condition Valid Drivers license Willing to travel Ability to work extended /long hours as and when required Workplace / Physical Requirements Hybrid Remote Worker