Specialist Insights and Analytics

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Role purpose/Business Unit:

As a Specialist Insights and Analysis within the Postpaid Customer Value Management (CVM) Team, your role will require you to work closely with CVM commercial managers to assist with executing and analysing direct marketing campaigns, as well as to identify and present insights.

Your responsibilities will include:

• Exploratory analytics in collaboration with CVM Campaign Managers to deliver customer insights and identify base marketing opportunities
• Design interim reports before they are productionalized in an enterprise reporting platform, to measure product and campaign performance
• Maintain monthly product performance and impact measurement of the CVM campaign activities
• Collaborate with the Big Data Analytics Team to compile and source requirements emanating from larger data sets

The ideal candidate for this role will have:

Must have technical / professional qualifications:

• Matric essential and
• A relevant 3 year degree or 3 year relevant national diploma preferably in BSc, BCom, Engineering, Stats, etc
• Minimum of 3-5 years relevant working experience

Core competencies, knowledge and experience:

• CVM, Campaign Management, Analytics, Direct Marketing, or related field

Key Skills:

• Experience using SQL, advanced Excel
• Experience using Qliksense preferable
• Hypothesis thinking to guide exploratory data analytics efforts and identify customers insights and opportunities
• Ability and skillset to present to large audiences up to Executive level

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 20 February 2025

The base location for this role is, Vodacom Midrand Office

The Company s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.