Job number: 10024670
Job title: Specialist: Skills Development & QA
Job grade: S5
Group/ BU: Corporate
Division: Human Resources
Span of control: 0-5
Reports to: Senior Management
Core Description
Responsible for providing strategic guidance, planning and the development of an organisation's skills development strategy for a specific period. Duties include the development and implementation of an annual Workplace Skills Plan (WSP), the completion and submission of an Annual Training Report (ATR) and the completion and submission of any applicable Discretionary Grant applications. Also to provide continuous performance monitoring and evaluation for training, develop concepts and standards for quality assurance process and acquire new customers.
Job Responsibilities
Devise, implement and report on training in the organisation (40%)
- Develop a WSP which complies with the requirements
- Submit the WSP to the relevant institutions
- Advise the employer on the implementation of the WSP
- Draft an ATR on the implementation of the WSP
- Ensure quality assurance requirements are met
- Act as a contact person between the employer and the Seta
- Serve as an expert resource for accrediting the employer as a training provider and for the implementation of appropriate learnerships and all aspects of skill development
- Communicate Seta initiatives, grants and benefits to the employer
- Complete and submit any applicable Discretionary Grant applications
- Assess the skills development needs of the organization
- Provide continuous performance monitoring and evaluation for training
- Develop concepts and standards for quality assurance process
- Assess new trainings incorporating participant#s feedback and assess performance of trainers highlighting room for improvement
- Ensure up-skilling of trainers, modification of curriculum or material where required
- Control cost and expenses against the operational budget (OPEX)
- Oversee the management and maintenance of the systems and information
- Manage effectiveness of the exam centre, national scheduling and reprographics
- Represent Telkom and manage relationships with skills development of CTO/ITU/SATA and other Training accrediting bodies
- Identify and leverage revenue generating opportunities from these stakeholder communities
- Perform external human performance consulting
- Manage bid process and implementation of awarded revenue generating training opportunities
FUNCTIONAL KNOWLEDGE
Business Acumen; Change Management; National Qualification Framework; Project Management; Skills Development Relevant Legislation; Organisation Behaviour
Functional Skills
Analytical; Computer Software; Consultation Techniques; Cross-functional Teamwork; Information Management; Leadership Communication; Relationship Building; Project Management
ATTITUDES/ LEADERSHIP COMPETENCIES
Adaptability; Independent; Integrity; Ethical; Proactive; Quality Awareness; Values Aligned To Telkom's Values (CHART)
Certifications
- None
- NQF 6: 3 year Diploma/ National Diploma
- 5 Years relevant experience
Qualifications and Experience:
- Education Training Development Practitioner or equivalent certification.
- 5 years Skills Development or relevant Learning and Development experience.
Physical Requirements
Key Stakeholders
- Telkom internal customers
- External providers
