Listing status: Online
Apply by: 1 May 2025
Position Summary
Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Woodmead
Contract: Permanent
EE position: Yes
About Our Company
Clicks Group
Introduction
To grow a healthy potential Franchise Partner pool across RSA and Southern Africa. Assist the Development Manager and Store Development Manager in ensuring timeous openings of all new outlets / revamps / relocations and conversions . Assist the Development Manager in ensuring all franchise agreement and lease agreements run concurrently and are up to date . To provide support to our Franchise Partners timeously on development and new business queries
Job Description
- Track and maintain status records of potential sites
- Track and maintain status records of potential franchise partners
- Telephonic enquiries from prospective franchise partners
- Response to questionnaires submitted on website
- Liaison with prospective applicants
- Invites to franchise presentation
- Distribution of documents after presentation
- Processing of full application forms
- Conducting credit checks
- Filing and general admin
- Communicate and manage the process of document due dates for each project
- Ensure all design brief information is accurate and includes the required documentation
- Request and validation of quotes , assist with costing packs .
- Placing orders and co-ordinating with vendors and suppliers
- Follow up on delivery dates and deadlines that need to be met
- Overseeing the entire payment process between Franchise Partners and Contractors/Suppliers
- Accurate record keeping of invoices and payments to be saved in the Project Folder
- Manage COCs by ensuring they are received timeously and copies are saved in the Project Folder
- Following up on Council Plan approval and the relevant permits
- Franchise Partner Support with regards to store maintenance queries liaison between FPs and contractors when electrical, plumbing, painting, etc is required and is not part of an actual store build
Job Knowlege
- Self-directed and able to work independently.
- Exceptional communication skills (spoken, telephonic and written).
- Able to manage conflict in a mature responsible manner.
- Organised and systematic.
- Detail orientated.
- Able to function under pressure in a fast-moving environment.
- Able to manage multiple projects.
- Computer Literate (Word, Outlook, Excel, Internet Explorer)
- Degree/ Diploma in Management/Retail
- 3-5 year experience in a similar role
