Store Manager

Show Room manager
Location: Across Africa(Available to work in any Africa country)
Company: KEDA Ceramics Company Ltd
KEDA Ceramics Company Ltd is a leading manufacturer of ceramic tiles in Africa. As part of our commitment to operational integrity and transparency, we are looking to hire a competent and experienced Showroom Manager to join our sale team in Africa.

Key Responsibilities:

1. Sales & Marketing: Oversee showroom sales and marketing to achieve targets; execute promotional campaigns within budget; develop product promotion strategies.
2. Operations: Maintain reporting systems (daily, weekly, monthly); ensure compliance with company policies; supervise IT and showroom equipment.
3. Inventory Management: Monitor stock movements; coordinate with suppliers for timely replenishment; ensure accurate product labeling and organized displays.
4. Customer Service: Lead sales and service teams to enhance customer satisfaction; manage wholesale/project orders and delivery coordination.
5. Showroom Presentation: Optimize layout, merchandising, and customer flow to boost sales and customer experience.
6. Team Management: Recruit, train, and evaluate staff; manage performance, KPIs, and employee relations.
7. Cost & Profitability: Monitor expenses and ensure showroom profitability.
8. Digital Marketing: Develop and manage online promotion strategies (Doyin + 3 other platforms).
9. Liaison & Coordination: Work closely with warehouse, planning, and logistics to fulfill client needs.

Education
Bachelors degree or above in Sales, Marketing, International Trade, or related field.

Experience:
5+ years experience in store sales and management, with at least 2 years in tile/sanitary ware sales leadership.
Proven track record managing teams of 10+ in cross-cultural environments.
Experience running a showroom with monthly sales exceeding USD 100, 000.

Key Skills

1. Strong cross-departmental communication and coordination.
2. Excellent English (spoken and written); proficiency in Hindi/Somali an advantage.
3. Proficient in MS Office (Excel, PowerPoint, Word) and email communication.
4. Marketing strategy, sales planning, inventory control, and brand promotion expertise.
5. Ability to analyze customer behavior, innovate sales models, and handle emergencies.

Core Competencies:

1. Retail operations management
2. Sales & marketing leadership
3. Team training & performance management
4. Customer experience optimization
5. Inventory & cost control
6. Crisis management and problem-solving

HOW TO APPLY
If you meet the above requirements, send your application letter (quoting your expected salary) and updated curriculum vitae (CV) to:
hr03@twyfordtile.com
Email Subject Line: Showroom Manager
Note: Only shortlisted candidates will be contacted for interviews