Opeations Supervisor

Brief Description

Key Responsibilities Include The Following

Responsible for managing and prioritizing print workload to achieve maximum out and meet customer deadlines.
Monitoring the progress of various tasks, coordinating resources, ensure printing jobs and delivery are according to schedule.
Implementing and maintaining quality control procedures, inspecting work, and addressing any issues that may affect the quality of the printed materials and mailing services.
Reception duties include dealing with customer enquiries, giving quotes and taking payments.
Dispatching vehicles for delivery and collect of various print and mail materials
Book vehicles for preventative maintenance and repairs
Maintain manual filing system and store documents in the Shared Library.
Stock count, ordering stock, receiving, and dispatching
Maintaining Strong relationships with clients by ensuring their needs and expectations are met.
Collaborate with Internal Customers and External Service Providers to develop cooperation and Teamwork.
Communicating with customers about print jobs and mailing services status, addressing any concerns or r providing updates on delivery schedule.
Ensure that the customer approves the quotation before the job is sent for production quote is submitted to the customer for approval before the job is sent for production.
Responsible to invoice all accepted quotations.
Responsible for Internal Requisitions or Payment and submit to Line-manager and finance unit.
Management of staff as per the Universitys HR Policies and Processes
Effective management of Disciplinary Issues as the Universitys Disciplinary Code/Code of Conduct, with the help of HR/ER Office.
Understand University Health & Safety Policy, and Emergency Fire Procedures.
Support, facilitate and assist with the implementation of new innovations, initiatives, and service delivery.