Ai Monitor - Off-site Monitoring & Surveillance specializes in providing advanced CCTV monitoring solutions for both commercial and residential properties. Using cutting-edge artificial intelligence for video analytics, we guarantee accurate detection of suspicious activities, significantly contributing to crime prevention and safety. Our tailored, cost-effective solutions are designed to meet the specific needs of our clients while aiming to create a safer South Africa. Additionally, we offer a distinctive Partner Rewards Programme for CCTV installers to enhance their revenue streams and gain a competitive advantage in the market.
Role Description
This is a full-time on-site role for a Surveillance Operator based in Sandton. The Surveillance Operator will be responsible for monitoring live CCTV footage to identify and report security breaches or suspicious activities. Other responsibilities include performing detailed surveillance investigations, preparing reports, and coordinating with relevant teams or authorities. The position will also involve maintaining clear communication with clients to ensure a top-tier service is consistently provided, adherence to all safety protocols, and ongoing training to stay up to date with the latest monitoring technologies and techniques.
Qualifications
- Strong Communication and Customer Service skills to effectively coordinate with team members, clients, and law enforcement if necessary.
- Proficiency in Surveillance and Investigation techniques to ensure accurate monitoring and identification of potential security risks.
- Experience in Training and readiness to continually improve skills to adapt to evolving monitoring technologies and protocols.
- Attention to detail and the ability to work effectively under pressure.
- Basic technical abilities to operate CCTV systems and other monitoring software; prior experience in a security or similar role is an advantage.
