We are looking for a system analyst to implement and improve our IT systems. You will analyse system requirements and address any relevant problems. You will also perform standard testing and provide solutions to ensure high levels of performance and security. As a system analyst, you will be working closely with Business areas, developers, and system architect to maintain and improve current systems. Ultimately, you should be able to translate our internal and external clients needs to improve on the banks current systems.
TECHNICAL COMPETENCY REQUIREMENT
Examine and evaluate current systems. Identify and document system requirements. Liaise with Business to identify new features or enhancements.
Document interfaces between systems. Collaborate with IT teams and business to produce new systems. Validate changes by testing programs. Train users on the new operation systems and provide support. Ensure deadline and budget requirements are met. Stay up to date with current technologies and technical developments.
Required Minimum Education And Training
Degree in computer science
Certification in Business analysis
3-5 years experience as a systems or Business analyst
Required Minimum Work Experience
- Proven work experience as a system analyst
- Solid knowledge of business information systems
- Working knowledge of business software applications
- Familiarity with SQL
- Ability to explain technical details.
- Excellent analytical skills
- A good problem-solving attitude
FINANCIAL MANAGEMENT
Workflow Analysis: Conduct detailed analysis of current workflows to identify inefficiencies and bottlenecks. Propose streamlined processes that
save time and reduce labour costs.
Automation: Identify repetitive tasks that can be automated using software solutions, thereby reducing the need for manual intervention and
cutting down on labour costs.
Efficient Project Planning: Use tools and techniques to ensure projects are completed on time and within budget, avoiding cost overruns.
Agile Methodologies: Implement agile methodologies to increase efficiency and reduce costs by delivering projects incrementally and iteratively.
CUSTOMER CENTRICITY
Speed of responses: reaction and turnaround time. Going the extra mile and following through to closure. Quick turnaround time.
Communicate effectively: keeping the customer informed. Level of satisfaction by customers (internal/external).
Produce a stable digital environment: for customers to interact with 24/7. Drive automation and business process engineering.
OPERTIONAL EXCELLENCE
Active participation in sprint planning / JAD sessions: Write, review, and signoff of user stories and or business requirements documents.
High level of positive energy and participation: Resilient attitude towards challenges and being solution focused.
Immediate reporting of incidents: timeous updates on approved channels (WhatsApp and SharePoint).
Identify solutions for audit findings: Timeous implementation of agreed solutions to avoid repeat audit findings.
PEOPLE LEADERSHIP
Engagement: Actively engage team members and ensuring their feedback is incorporated into continuous improvement efforts.
Transparent Communication: Maintain open and transparent communication for team members and Stakeholders.
LEARNING AND GROWTH
Continuous Learning: Foster an environment where continuous learning and improvement are encouraged, both in terms of technology and leadership skills.
Agile Practices: Implement agile methodologies to enhance flexibility, improve responsiveness to change, and increase the overall efficiency of projects.
This position is advertised in line with our commitment to Employment Equity.
