Systems Engineer Level 2

AVI LIMITED is home to many of South Africas leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVIs extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges, personal care products, cosmetics, footwear, accessories, and fashion apparel. We have a well-developed Shared Services structure spanning: International, IT, Finance, Logistics, Marketing, Procurement and Field Marketing, which allows us to take advantage of our scale. Our single-minded purpose is our brands' growth and development.

An exciting opportunity exists for a SYSTEMS ENGINEER (LEVEL 2) at AVI LIMITED IT SHARED SERVICES in Cape Town, Western Cape or Bryanston, Gauteng. The Systems Engineer (Level 2) is responsible for the installation, configuration and maintenance of the groups datacentre systems, SAP systems (to OS level), the branch line-of-business systems. The successful incumbent should have a firm grasp of both site and datacentre systems with the view to ensure stabilisation in this area. They will work as part of a Technical and Engineering competency acting as an escalation point for problems that cannot be resolved by the first-line support team. The ideal candidate leads by example and takes initiative in areas of operational support as well as ongoing projects. They place as much focus and attention on developing technical expertise as they do on excellent communication with end-users and their fellow IT colleagues.

Line Manager: ITSS Systems Engineering Team Lead

Job Specification

Key Performance Areas:

Installing, configuring, maintaining, and optimizing all infrastructure components such as server hardware, storage systems, virtualisation platforms, software automation and monitoring and supporting software systems.
Perform close monitoring of the systems using the relevant monitoring tools and react quickly to alerts as well as resolve complex problems as they occur.
Install, configure, administer and maintain SAP and other business critical systems to OS level (which include but is not limited to: SAP ERP, BIW, BOBJ, CRM, Solution Manager, MSBI)

Further Responsibilities Include

Implement changes/upgrades where appropriate in line with the change management procedures in place
Administer and maintain the system monitoring and management platforms
Play a key role in up skilling first line support team members to ensure they understand the systems infrastructure landscape and how these could affect the performance of the AVI Client base.
Mentor and cross-skill members of the Infrastructure teams (SD, Field Engineers and SD agents)

Minimum Requirements

Experience:

2 years Microsoft systems administration including Windows Server, Active Directory and MS Exchange
2 years Enterprise storage administration (TinTri, Dell, HP)
2 years Enterprise server administration (Dell and HP)
2 years Virtualisation administration (VMWare)
2 years SCCM, SCOM, SCSM and EMS administration
2 years Backup-to-disk systems and associated software and processes

Qualifications

Matric
Tertiary Degree or Diploma in IT and/or Engineering

Essential

Certifications:

Valid MTA (Microsoft Technology Associate)
Valid MCSA (Microsoft Certified Solutions Associate)
Valid MCSE
MS System Centre (SCCM, SCOM, SCSM, Orchestrator)

Important

Valid VCP 6.7-DCV
DCA (Dell Certified Associate) - PowerEdge
DCP (Dell Certified Professional) - PowerEdge
VMCE (Veeam Certified Engineer v9+)

Nice-to-have

MS Enterprise Mobility Suite (EMS - RMS, ATA)
RHCSA (Red Hat Certified System Administrator)
TinTri-U

Additional Requirements

Management and resolution of complex systems implementations and outages
Identifying, owning and management of Systems Management, Deployment and Monitoring tools
Operation of management and monitoring tools to identify and provide solutions to performance and capacity of systems
Provide expert input to Systems Engineering architecture and projects to ensure that best practice is applied
Provide input into Systems processes, procedures, standards and guidelines
Provide ongoing cross-skilling and training to ITSS personnel

Good Understanding And Working Knowledge Of