We're On The Lookout For Energetic, Self-motivated Individuals Who Share Our Passion For Service In The Banking Industry. To Be Part Of The Journey, Follow The Steps Below:
- To see what life at Capitec is all about and complete a short assessment, please click here!
- Once you have completed the above finalize your application by clicking apply below
- Co-ordinate, investigate and provide timely feedback on incoming technical queries received from various departments within the contracted service level agreement.
- Oversee/implement small system and/or operational improvements resulting from user and client queries
Min:
0-3 years experience in relevant systems support, administration and/or analysis.
Experience in Incident Management
Ideal:
Experience in similar Banking/Business Banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Information Technology - Computer Science or Information Systems
- Grade 12 National Certificate / Vocational in Grade 12 National Certificate
- Certification in ITIL
Min:
Basic knowledge & understanding of:
- Databases and Query language (i.e. SQL - My SQL and Microsoft SQL. PostgreSQL)
Working knowledge of:
- IT systems development processes
- ITIL Principles and the application thereof
- Banking systems
- Banking business models
- Best practices for Quality Assurance (QA)
- Communications Skills
- Interpersonal & Relationship management Skills
- Negotiation skills
- Influencing Skills
- Facilitation Skills
- Presentation Skills
- Analytical Skills
- Problem solving skills
- Commercial Thinking Skills
- Attention to Detail
- Planning, organising and coordination skills
- Contactable via own mobile phone
- Required to be available after hours in case of emergency
- Clear criminal and credit record
