Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.
Founded in Belgium in 1919, Puratos is growing rapidly with over 9000 employees in 75 countries, with a consolidated turnover of over 2 billion in 2019. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities, is what makes working at Puratos so magical.
Position Overview
Based in Johannesburg, in order to further strengthen our local Production team, we are currently seeking a:
Technical Sales Consultant - Industry (Export)
(Johannesburg, South Africa)
Reporting directly to the Export Manager, the successful candidate for this key function will be responsible for selling technical ingredients into the industrial sector (high volume manufacturers) and continuously assess customer requirements in order to increase baskets of Chipkins Puratos products sold to customers as per customer needs. Provide professional product knowledge, technical expertise, and advice to customers within the industrial sector with the objective of maintaining a high level of customer retention and customer satisfaction.
Key Accountabilities
- Conduct Product Needs Evaluation Analysis for customer and potential customers
- Set up appointments with customers for business dialogue/engagement /customer visits
- Communicate with customers effectively during customer visits or interviews
- Carry out thorough Customer Needs Evaluation and Analysis based on customer requirements as assessed during customer visits or interviews
- Provide consultancy and support services for customer and potential customers
- Carry out and implement ingredient replacement projects/solutions
- Communicate with clientele regarding ingredient replacements
- Perform product demonstrations by showing the correct use of Chipkins Puratos products
- Attend to product enquiries
- Assist customers with trouble shooting issues
- Provide consultancy services to customers
- Provide market information to Sale Representatives and Senior Technical Sales Consultant
- Prepare and bake-off Chipkins Puratos ingredients for customers and promote features and benefits of Chipkins Puratos products over those of competitors to customers, solution offerings, technical advice
- Compile Trial reports for Senior Technical Sales Consultant
- Provide contact reports on each customer and/or branch visit
- Compile Product Design and Status report
- Conduct Competitive Intelligence Assessment of opposition and competitors products
- Build relationships with customers/clients
- Travel to various Southern African countries.
- Perform other duties as per operational requirements.
- Matric (Grade 12) and any relevant Bakery qualification in Baking & Confectionery; preferably a Diploma in Food Science or Food Technology.
- Minimum of 10 years experience in the Industrial bakery sector with in-depth knowledge of processes and procedures in Industrial bread plant bakeries; experience in functional bakery ingredients and bakery processing systems; experience in product development of bakery related products and systems; preferably SETA accredited certificate in baking.
- Drivers licence
- Eligible for a passport
- Computer literacy: MS Office suite (Outlook, PowerPoint, Excel, Word).
- Excellent communication skills able to effectively liaise and build relationships with suppliers
- Over and above normal working hours; flexible working hours are required depending on customer needs; extensive travelling is required.
- Ability to read and write in English and any other language(s)
- Good personality, hardworking, teamwork, service orientated, creative, innovative, trustworthy, open to learn from feedback.
- Business fluent in English (written & verbal)
- Finds and implements creative and innovative solutions for business challenges
- Develops and shares strategic business and market insights and translates these into solutions for the business
- Promotes our company culture within the wider organization. Facilitates the understanding of the organizational structure and proactively connects key stakeholders
Puratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course Puratos offers a competitive package (salary, group insurance, healthcare, training) but additionally, offers you a position that you can further develop and shape.
Interested persons who meet the requirements are invited to apply at:
www.chipkinspuratos.co.za
Closing Date: 28 October 2022
NB: For our internal employees, please use SuccessFactors to put in your application(s) except for Warehouse and Production Floor staff. Warehouse and Production Floor staff must submit their CVs to HR
