Telesales Clerk - Transpharm Western Cape

To assist clients telephonically and electronically by taking their orders, dealing with customer service inquiries, and resolving complaints. Performing outbound calls to promote and sell products to existing and potential clients. Increasing sales and retaining the customer base through relationship building, product offering, cold calling, and cross-selling/upselling.

Key Performance Areas

• Service Level
• Customer service
• Inbound sales
• Outbound sales