Temp Receptionist/Office Administrator
Key Performance Areas (KPAs)
Support management with tasks
- Perform PA functions as required to HODs
- Arrange travel arrangements for staff, assist in coordinating company events
- Prepare relevant documentation for staff for mine customer visits were applicable
- Perform reception functions as Normet Africa front office
- Directing customer and internal queries efficiently
- Prepare and file invoices related to the Service department and other administrative tasks
- Capturing of orders received and invoicing of quotations or services generated
- Receive technician job cards and file accordingly
- Provide necessary information for quote generation
- Compile the service technician overtime data in conjunction with the Service Manager
- Provide coverage to Service department during vacations and absences with quotations to customers
- Capturing and maintaining data on the Smart Care platform
- Process invoices relating to assigned accounts
- Assist with administrative overflow and special projects from other departments as needed
- Manage bi-monthly or monthly office supply orders and maintain appropriate quantities
- Perform other administrative projects as required and assigned by relevant Managers
- Ability to meet deadlines
- Computer skills in MS Office
- Verbal & written communications skills
- Time management skills
- Customer service oriented
- Attention to detail
- Interpersonal skills
- Organizational skills
Education
- Grade 12
- Experience in using phone systems, copiers, and printers
- Word processing skills are a prerequisite, working knowledge of Excel, desktop publishing or industry-specific software is an advantage
- Basic computer literacy skills in MS Office
- Working knowledge of in-house software like Pastel or Sage Evolution
- Working knowledge in data entry, report compilation, and answering customer correspondence
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