Datacenter Technician

Purpose of the role

The Data Centre technician provides a range of services which revolve around the maintenance of the Data Centre facility in its entirety, including equipment and processes, thus ensuring effective and efficient operation of the Data Centre

Main function of the Job

Monitoring and maintenance of all Data Centre critical infrastructure
Performing planned / preventative / predictive maintenance of all infrastructure
Fault detection of critical infrastructure
Switching and isolation of MV and LV equipment
Installing and commissioning of new plant
Daily walk arounds and inspections of electrical and mechanical systems and equipment
Wiring of electrical control panels
Offering technical support at Data Centre by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.
Carrying out preventative maintenance of data center equipment and devices.
Monitoring system processes to ensure smooth operations.
Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
Comply to working methods ensuring that all client SLA and MSAs are achieved
Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues

Skill Requirements

Good technical abilities
Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians
Data Technicians often develop standard operating procedures and manuals for the networks they are in charge of
Proactive problem solver, perform rapid and accurate assessments
Ability to work independently, as well as being a positive team player
Self-motivated
Conducts self professionally, exhibits elevated levels of tolerance and patience
Responsible for continued learning and self-development
Quick response to potentially critical situations
Trouble shoot systems and components to identify root causes of failures
Implement corrective actions promptly to mitigate the negative effects of system changes
Good Microsoft Office skills