Trainer-Facilitator - Call Centre - Competitive CTC - Amanzimtoti - Durban
Job Duties:
- Resource Planning – Access Tags, Locker keys, Head sets, etc.
- Populate training registers for any training intervention
- Send out invitations to relevant stakeholders participating in the Induction process of new starters
- Activate all IT request (i.e. Logins, systems, etc.
- Request stationary and venue for training groups
- Printing of training material on an ad hoc basis
- Maintain regular training reporting from daily to weekly and monthly
- Responsible for handover process of training documents, from training to Human Resources as well as training to operations
- Successful implementation of operational training programs. 95% of trainees successfully complete their training programs
- Meticulous maintenance of training records to show compliance and evaluation has been achieved
- New training design signed off at outline and completion stages before delivery
- All training materials to be designed to company standards
- Keep accurate records of Mentoring/Coaching/Support and evaluation of Trainees or trainers being supported/developed
- Maintain an accurate training database
- Take ownership for own performance actively seeking opportunities to improve and deliver
- Assist in the design, implementation and delivery of training interventions/solutions
Servipro Staffing Solutions
servipross@gmail.com
https://www.facebook.com/Servipross
www.staffing-solutions.co.za
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