The Training Specialist will design and implement training initiatives that align with organizational goals and enhance employee skills while promoting continuous learning. They will identify skill gaps and create effective training solutions to support employee growth.
Duties & Responsibilities
- Conduct training needs analyses to identify skills gaps.
- Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
- Design, facilitate and update training programs in various formats (in-person, online, blended) to suit diverse learning styles.
- Design and facilitate soft skills, management and leadership programmes.
- Align training with performance and talent management frameworks.
- Facilitate leadership initiatives like mentoring and succession planning.
- Facilitate coaching and mentoring initiatives.
- Keep attendance and training records and registers.
- Monitor employee performance and response to training.
- Assist the Training Department with adhoc training tasks and projects within Pedros.
- Assess the effectiveness of learning initiatives through feedback and performance metrics.
- Prepare reports on training outcomes and ROI.
- Advise management on best practices for learning and development.
- Keeping abreast of training trends, developments and best practices.
- Restaurant and Fast Food Service experience is essential.
- Must have a minimum of 5 years Operations Management/ Training experience preferably in the Hospitality/ Fast Food Service.
- Good verbal and written communication skills.
- Organizational and time management skills.
- Attention to detail.
- Must be computer literate and must be able to create professional training content and material.
- Must have own reliable vehicle and a valid drivers license. Must be willing to travel to store sites.
- Facilitator and Assessor (EDTP)
- Understanding of adult learning principles and instructional design.
- Strong facilitation, communication, and e-learning proficiency.
