Duties & Responsibilities
- Provide a courteous and professional reception service.
- Manage meeting rooms and common areas for cleanliness and readiness.
- Handle client queries and escalate issues promptly.
- Coordinate with service providers for cleaning and hygiene services.
- Prepare daily and monthly operational reports.
Skills and Competencies
- Excellent communication and organizational skills.
- Professional, approachable, and customer-focused.
- Ability to multitask and work under pressure.
Qualifications
- Grade 12 or tertiary qualification in Hospitality.
- 45 years experience in front-of-house or customer service roles.
- Computer literacy (MS Office).
