UEM Technical Specialist

UEM - Technical Specialist Testing - IT

Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa

Our client who is at the forefront on innovation in the automotive industry, pushing boundaries to create next-generation vehicles. Our team is composed of talented individuals dedicated to revolutionizing transportation through cutting-edge technology and sustainable practices. As they continue to grow, they are seeking a skilled UEM solutions specialist to join their dynamic team.

ESSENTIAL SKILLS:

Experience with ITIL processes (Incident, Change and Problem management)

• Plan and execute maintenance tasks (change management)
• Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
• Resolve incident tickets
• Analyse and resolve problem tickets
• Experience with VIP and End-user support
• Experience with technical documentation, standard operating procedures and user support guides
• Experience with Active Directory/Azure Active Directory
• Exposure to device management (SCCM, Workspace One, Microsoft Intune etc..)
• Exposure to troubleshooting infrastructure, network and integration issues
• Basic German Language
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

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