Posted on: 07 November 2016
ID 531796

Urgent Call Centre Agent to Start Immediately Century City

A top internationally BPO is urgently looking for Call Centre agents with a minimum of 1 year experience dealing with the UK clients.

Minimum Requirements and Experience:

  • High level of verbal & written English proficiency, with a neutral accent.
  • A minimum of 12 months relevant working experience in a similar role, within a multi-channel (Voice & Email) customer service /contact centre environment with documented proof of positive assessment .
  • Preference will be given to candidates who have prior customer service experience with international clients (especially with the UK).
  • High level of proficiency in the following Microsoft packages (Word, Excel & Outlook); together with the ability to navigate between multiple screens.

Function:                Customer Service Agent (Inbound and Outbound, E-mail Correspondence)

Salary:                    Market related

Hours:                    9 am10 pm Rotational shifts

Site:                       Century City

PLEASE NOTE: This position is very urgent!  Please send your email to: Rhonda.julius@wns.com

(PLEASE NOTE: I regret that we can only respond to successful candidates due to the volume of CV’s we receive – thank you)

More details
Contract type:
Full-time


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