A top internationally BPO is urgently looking for Call Centre agents with a minimum of 1 year experience dealing with the UK clients.
Minimum Requirements and Experience:
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High level of verbal & written English proficiency, with a neutral accent.
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A minimum of 12 months relevant working experience in a similar role, within a multi-channel (Voice & Email) customer service /contact centre environment with documented proof of positive assessment .
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Preference will be given to candidates who have prior customer service experience with international clients (especially with the UK).
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High level of proficiency in the following Microsoft packages (Word, Excel & Outlook); together with the ability to navigate between multiple screens.
Function: Customer Service Agent (Inbound and Outbound, E-mail Correspondence)
Salary: Market related
Hours: 9 am – 10 pm Rotational shifts
Site: Century City
PLEASE NOTE: This position is very urgent! Please send your email to: Kellyann.Jacobs@wns.com
(PLEASE NOTE: I regret that we can only respond to successful candidates due to the volume of CV’s we receive – thank you)
