We are looking for a Receptionist to join our team at our upmarket Sensual Spa.
RESPONSIBILITIES
- Ensure that the standards of service excellence and guest satisfaction are maintained.
- Maintain a float and make a deposit and accurate report of receipts daily.
- Control of cash and daily reconciliations.
- Generate sales telephonically.
- Oversee arrival and departure of guests, and access control.
- Effectively maintain the booking system.
- Assist with Stocktake.
- Work in accordance to the internal and external control procedures.
- Assist in driving revenues by efficient booking/upselling and rebooking guests.
- Maintain a neat, clean and well-groomed appearance as per company standards.
- Receive clients
SKILLS
- Must be well organised and have strong administrative skills.
- Must have strong customer relations and communication skills.
- Must be computer literate.
- Must have strong telephone ethics.
- MUST BE FLUENT IN AFRIKAANS AND ENGLISH
ABILITIES
- Build Customer Relationships, Guest centric and focused.
- Must be able to generate leads and convert leads into sales.
- Ability to use initiative and be proactive and self-driven.
- Ability to work without supervision and within a team
- Attention to detail pertaining to area of responsibility.
- Effective communication and interpersonal skills.
- Must be likable and energetic.
Salary: R10 000 with incentives
Starting date: Immediately
Submit your CV with references and two recent photos and a short video of yourself to ashley@tantricafreya.co.za
