Site Supervisor

Purpose of the Job

This role is responsible for the comprehensive coordination and supervision of transport and fleet operations to ensure smooth, efficient, and compliant delivery services. Key responsibilities include managing driver attendance and documentation, overseeing vehicle route planning and dispatch, ensuring fleet readiness and safety, and enforcing adherence to operational protocols, including accident and product claim procedures.

Key Responsibilities

Operational

Supervise and control drivers attendance registers and absenteeism, ensuring that the optimal staff function is available on site
Co-ordinate any drivers requirements with Labor Broker and Regional Manager
Ensure that drivers hours are correctly captured on weekly wages report
Co-ordinate, supervise and control all fuel related processes in terms of re-fueling, fuel consumptions, EDC/Ned fleet Cards and reconciling of fuel usage schedules
Ensure that the overall fleet condition meet requirements set out in SEC Manual
Co-ordinate and control daily vehicle route planning, loading and offloading, customer documentation handover and dispatching of drivers
Ensure all outlined processes are adhered to with regards to Accident Claims/ Product Claims and Breakdowns
Communicate effectively with Regional Manager relating to all operational and distribution activities
Debrief the drivers trip sheets and cross reference to the tracking reports
Co-ordinate and supervise the completion of pre and post trip vehicle inspections, logbooks, workshop bookings, COFs
Control of Ad hoc vehicle requirements
Ensuring that all driver documentation is valid and updated timeously in terms of PDPs, drivers licenses, driver medicals, crane/Moffat/Hazchem certificates
Controlling the usage and issuing of all on site staff PPEs and uniforms as required by site
Ensure vehicle tracking is operational on all vehicles and that defective units are booked into workshop for repair
Ensure housekeeping is in order and the value workplace is clean and tidy at all times
Ensure vehicle panic tests are completed monthly
Ensure vehicle tire surveys are completed monthly
All deliveries completed on the front end planning
All trip IDs inserted on the Trackmatic schedule
Ensure all drivers download trip ids and close routes by the end of the day
Ensure all loads are safe and secure before dispatching
Make sure all the vehicle keys, EDC Cards and mobile phones are locked safe every night before leaving site

Administrative Duties

Ensuring the compilation and completion of operational reports:
Daily Occurrences Report
Utilization Report
Absenteeism Report
Vehicles in Workshop Report
Fleet Checklist
Weekly Site Report
Fuel Consumption Report
Vehicle Tracking Reports
Weekly Cluster Report
Daily Stats Report
Fleet Control Report
Management Report (STOs, average loading times and out of areas)
Supervise the completion, handover and signoff of all customer related documentation

Customer Service Duties

Construct and maintain strong customers relations through ensuring customer service levels are realised
Supervise and monitor all customers identified KPIs and service levels to ensure all targets are met
Compile and present any customer required KPIs, reports, operational feedback and operational constraints

Minimum Requirements