- Requirements
- A matric certificate will be a minimum requirement
- Diploma or a degree an added advantage
- Relevant customer service certification an added advantage
- Local Resident – George
- Experience:
- Minimum 4 years customer service experience
- Minimum 2 years management experience
- Face to face customer service experience
- Experience in managing staff including handling disciplinary matters
- Attributes and critical competencies:
- Analytical and statistical skills
- Creative problem solving skills
- Good communication skills
- Leadership and managerial
- Learning ability
- Facilitation, Coaching and feedback skills.
- Conflict Management
- Decision Making & judgement and Inspirational Ability
- Individual Skills: Assertiveness, Tenacity, Team player and inquisitiveness, Achievement
- Service Orientated
- Conformance to standards
- Ability to conduct team meetings
- High Level of professionalism
Email: hr@alteram.co.za
Closing: 14/11/2016
