A highly proficient and dedicated Public Management professional with 3 years of progressive experience in administration and clerical support from contract roles at the Department of Education and EThekwini Municipality. I am actively seeking permanent or contract employment within administration, supply chain management, or public financial management sectors in key roles such as Administration Clerk/Officer, Principal Clerk, Procurement Officer, Supply Chain Management Administrator, Financial Administration Clerk, or Budget Assistant. My operational experience includes successfully maintaining and updating over 2, 000 learner admission records, handling high - volume customer service (resolving up to 100+ weekly inquiries and 50+ daily queries), and achieving operational excellence by introducing a structured filing system that reduced document retrieval time by 20% and improving admission processing efficiency by 15%. I am proficient in MS Office packages and have specific knowledge of ERP and SAP. Furthermore, I possess a strong understanding of the legislative framework, including PFMA, MFMA, and SCM prescripts. I offer strong core competencies like client orientation, problem - solving, attention to detail, and confidentiality. I hold a Code 10/C1 driver's license, and I am available as soon as possible and willing to relocate.
