Candidates CV in Northern Suburbs

Customer service

Available . i can start any time . Not working at all now

I am looking for something in customer service or technical support. I have experience in customer support for 25 years and wish to bring my grey hair and experience to any team. Experienced professional with a strong background in administrative roles, including office management, customer support, and technical coordination. Skilled in supervising teams, handling administrative tasks, and providing exceptional customer service. Proficient in SAP, Microsoft Office Suite, and technical troubleshooting. Seeking opportunities to leverage expertise in a dynamic work environment. **Education:** - BSC Information Systems, UNISA, 1998 – 2004 - Relevant Modules: Programming, Information Systems, Formal Logic, Business Management - Matric, Aloe Secondary School, 1987 - Subjects: Maths, Physics, Biology, History, English, Afrikaans **Employment History:** **Current Employment:** **Deputy Convener/Examination Invigilator** Stellenbosch University Tygerberg Medical Campus - Administrative functions including completing claim forms, student registrations, reconciliations of equipment, and exam invigilation. - Managing student queries related to examinations and assisting with the SunLearn system. **Previous Employment:** **Office Manager/Admin Officer** City of Cape Town (1995 – 2019 January) - Supervised support teams for Prepaid metering client services across Cape Town. - Managed customer and technical support via telephone and two-way radio. - Handled petty cash, computer coordination, and data integration. - Conducted training and education sessions for technical staff. - Managed asset register, time and attendance, leave reports, and disciplinary hearings. - Facilitated performance appraisals and coordinated administrative support. **Wine/Bar Steward** Cellars Hohenort Hotel – Constantia (1992 – 1994) - Provided wine and bar service to hotel guests. **Access Control Installation** AVS Fire Detection (1991 - 1992) - Installed access control systems. **Courses Completed:** - SAP (Technical Master Data Creation, SAP CRM) - Labour Relations Initiators/Presiding Officer Course - Advanced Customer Service - Telephone Management Skills - Project Management - Office Health and Safety - Fire Warden - Advanced Multiculturalism - MS Office - First Aid Training **Skills:** - Advanced Excel skills - Computer programming - Proficiency in Microsoft Word, PowerPoint, Visio, Outlook, Access **References:** 1. Mr. David Hawes Operational Manager, City of Cape Town Email: David.Hawes@capetown.gov.za Phone: 084 300 0648 2. Mrs. Helen Tyers Admin Officer 2, City of Cape Town Email: Helen.Tyers@capetown.gov.za Phone: 066 035 2747 3. Mrs. Pumeza Soga Head of Assessments, Tygerberg Medical Campus Email: psoga@sun.ac.za Phone: 084 559 0948

Ost

My positive points are I'm loyal I have worked for my previous company for 20 years. I would like to become a member of team as I have all the necessary skills to do the required job. Thank you Kind regards Derick

I'm a positive person and very hardworking. I can take responsibilities and carry it out effectively. I enjoy working in a team and always looking to assist my colleagues.

Great organizational skills. Attention to detail. Memory recall is my strong suit. Love doing research.

Administration Reception Operations

Cashier jobs Am a very friendly person love working with customers. I believe that a cashier should always give 100% good service as we are the last the person the customer interact with. Great service means more customers.

Good day I am writing to express my interest in any administrative positions. Throughout my professional journey, I have acquired a strong set of administrative skills and a deep understanding of business operations, which make me the ideal candidate for this role. My far-reaching experience with administrative duties includes office management, finance, suppliers support, human resource management, sales and client services, all of which will allow me to efficiently meet the needs of your company. My open communication across multiple departments ensures administration functions are operating efficiently. My current role has taught me how to exercise good judgement in a variety of situations; how to maintain a realistic balance among multiple priorities; and how to prioritize tasks so that they are completed by the right people in a timely manner. I have also learned how to manage difficult situations so that they do not affect the overall progress of the branch. Whilst focusing on the job, I am able to keep my eye on the horizon, growing and adapting organically to the environment that I am placed in. From overseeing day-to-day operations and directing process improvements to forging solid relationships and propelling staff development, my background has consistently been characterized by my steadfast dedication to managing fiscal responsibility and achieving organizational objectives. My proven ability to strategically define and meet goals, along with my communication and time management capabilities, position me ready to excel in this position. Thank you for your consideration of my application, I am available for an interview at any time and look forward to discussing this exciting role with you. Sincerely, Liezel Russell-Brett