Key skills:
1. *Communication skills*: Ability to effectively interact with customers, colleagues, and management.
2. *Customer service skills*: Providing excellent service to ensure customer satisfaction and loyalty.
3. *Teamwork*: Collaborating with colleagues to achieve sales goals and maintain a positive store environment.
4. *Time management*: Managing tasks and responsibilities efficiently to meet deadlines and prioritize tasks.
5. *Adaptability*: Being flexible and able to adapt to changing situations, such as handling customer complaints or unexpected sales promotions.
Personal qualities:
1. *Positive attitude*: Maintaining a friendly and approachable demeanor to create a welcoming atmosphere for customers.
2. *Reliability*: Being punctual, dependable, and responsible in fulfilling job duties.
3. *Attention to detail*: Ensuring accuracy and attention to detail when handling transactions, managing inventory, or performing other tasks.
4. *Problem-solving skills*: Resolving customer complaints or issues in a professional and efficient manner.
Retail job roles:
1. *Customer service representative*: Handling customer inquiries, complaints, and feedback.
2. *Cashier*: Operating a cash register, processing transactions, and handling customer payments.