Lebogang Mabuela

Curriculum Vitae (CV)

What job i'm looking for? My positive points

I’am a success driven person who always strives for perfection in everything I do, not only do I have a lot of experience in the customer service industry but I also have a passion for ensuring excellent customer service.I have four years experience in customer service call centre with companies like Avis rent a car, Vodacom just to mention a few.

I’am a target driven person and work well under pressure.I have excellent listening skills ,typing skills and computer skills .I can read, write ,speak and understand English and three other South African languages.

I 'am a fast learner and I enjoy working with others and also encouraging others to reach their full potential.

Preferred occupation:

Generals
General jobs

Preferred work location:

Johannesburg
Gauteng

Contacts and general information about me

Day of birth:

1986-03-02 (38 years old)

Gender:

Male

Residential location:

East Rand
Gauteng

Telephone number:

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Work experience

Working period:

nuo 2008.09 iki 2009.03

Company name:

avis rent a car

You were working at::

Agents

Occupation:

customer care consultant

What you did at this job position?:

Handled incoming calls and emails from existing clients assisting with invoices, billing breakdowns, general queries

Working period:

nuo 2009.09 iki 2010.10

Company name:

Vodacom

You were working at::

Agents

Occupation:

customer care consultant

What you did at this job position?:

Handled incoming calls and emails from existing clients assisting with invoices, billing breakdowns, general queries

Working period:

nuo 2011.06 iki 2013.08

Company name:

Fusion Outsourcing

You were working at::

Agents

Occupation:

customer care consultant

What you did at this job position?:

Handled incoming calls and emails from existing clients assisting with invoices, billing breakdowns, general queries

Education

Educational period:

nuo 1999.01 iki 1999.12

Degree:

Grade 12 / Matric

Educational institution:

Erasmus high school

Educational qualification:

Senior certificate

Educational period:

nuo 2005.01 iki 2009.12

Degree:

Diploma

Educational institution:

University of Johannesburg

Educational qualification:

National diploma in Tourism Management

Languages

Language

Speaking level

Understanding level

Writing level

English

fluent

isiZulu

fluent

very good

Sepedi

fluent

Sesotho

fluent

isiXhosa

very good

good

Language

English

Speaking level

fluent

Understanding level

fluent

Writing level

fluent

Language

isiZulu

Speaking level

fluent

Understanding level

fluent

Writing level

very good

Language

Sepedi

Speaking level

fluent

Understanding level

fluent

Writing level

fluent

Language

Sesotho

Speaking level

fluent

Understanding level

fluent

Writing level

fluent

Language

isiXhosa

Speaking level

very good

Understanding level

very good

Writing level

good

Computer knowledge

Windows
Microsoft office
Mac OS

Recommendations

Contact person:

Mpho Marumo

Occupation:

owner/founder/manager

Company:

M&L Salon

Telephone number:

083 773 9059

Email address:

mphomarumo@gmai.com

Additional information

Your hobbies:

Reading Novels
Reading and watching news online
Watching movies
Jogging
Networking

Driver licenses:

C1 Heavy Vehicle 3,500kg - 16,000kg

Driver license from:

2017-02-00 (7 years)

Salary you wish:

20 000 R per month

How much do you earn now:

10 000 R per month

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