PHILASANDE MTSHOTSHISA
Email: pmphilam@gmail.com
Gender: Female
Looking for customer service job/administrative assistant/ordering fulfillment/project administrators/technical support
PROFESSIONAL SUMMARY:Goal-driven and innovative professional with extensive experience in project management and customer satisfaction. A versatile and creative self-starter with a proven record of driving service excellence to achieve organizational success while adeptly managing multiple projects in fast-paced industries. A collaborative leader who leverages emerging marketing strategies and forward-thinking methodologies to deliver consumer-targeted, timely solutions.
EXPERIENCEMay 2011 – Present | Vox Telecom Customer Satisfaction Agent – FTTH (2011- Present)o FTTH Project Manager specializing in Social Media Complaints & Escalation
Preferred occupation:
Customer service agent IT, computing jobs
Customer care agent Administrative jobs
Computer technician IT, computing jobs
Call Centre agent Administrative jobs
Preferred work location:
East Rand Gauteng
Contacts and general information about me
Day of birth:
1982-08-15 (43 years old)
Gender:
Female
Residential location:
East Rand Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2011.05 iki 2025.02
Company name:
Voxtelecom
You were working at::
Project manager
Occupation:
Customer Satisfaction agent
What you did at this job position?:
Attending to clients queries on social media, making sure customers orders are fulfilled within SLA,attending to EXCO escalations, comunicating with FNO's to schedule customers installation are done within SLA,making sure the project are completed in a timely manner,