Customer serviceJob search results in: Finance jobs in Cape Town

frica who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit. It's your chance to be part of something that's litera

ties for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

older ManagementIdentify and mitigate internal systems and procedural barriers to enhance excellent customer serviceBuild and maintain effective internal and external stakeholder relationships for the

ote that this role is based on the Pay for Performance remuneration structure.CompetenciesAccountabilityAttention to details.Customer orientation.Communication skills.Planning and organising.Teamwork.

ng basis in line with BCI's RMCP policy for ongoing reviews.Prepare Enhance Due Diligence (EDD) and Customer Due Diligence (CDD) Reports were required.Dealing with matters arising from CDD and EDDComm

rican group.Job SummaryPerforming core financial crime operational procedures for High Risk and PEP customers focusing on specific customer due diligence, Customer Screening, Onboarding, Ongoing Revie

ssist with general administrative tasks such as data entry, filing, and document preparationProvide customer service support via email, phone, or in - personHelp maintain organized records and office

s and have fun doing it.Youre Perfect For This Position If YouHave previous experience dealing with customers.Have excellent Customer Service Skills (a people person who enjoys interacting with client

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

in one of Africa's leading insurance companies.The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound fina

sure to cross and upselling.Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these. Building and developing a client base across a geo

usiness acumenVendor management Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

ties for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

excellent communication skills Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

excellent communication skills Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

excellent communication skills Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

n build rapport quickly and handle objections effectively.At least one year of experience in sales, customer service, or a call center role.Comfortable working US hours (2 PM - 12 AM SAST).Based in Ca

ices and navigate complex time zone coordination.Proactive problem solver with sound judgment and a customer service orientation.ResponsibilitiesAdministrative SupportManage calendars, appointments, a

Sales and service banking experienceTechnical / Professional KnowledgeRelevant regulatory knowledge Customer service principles Staff resource planning Change management Governance, Risk and Controls

ng Directiveness Initiative Self confidence Flexibility Impact and influence Leverage relationships Customer service orientation Integrity Self - controlAbout The CompanySantam is the market leader in

sessments and recommend targeted training interventions.Perform quality checks on random samples of customer calls and written correspondence to ensure compliance with established standards and proced

rity Excellent communication skills (written and verbal)SkillsBuilding Trust, Consultative Selling, Customer Feedback Management, Customer - Focused, Customer Service, Customer Understanding, Direct S

a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionThe Customer Service Professional handles complex administration across the value chain to ensure resolu

ote that this role is based on the pay for performance remuneration structureCompetenciesAccountability.Attention to details.Customer orientation.Communication skills.Planning and Organising.Teamwork.

ance.Role ObejctiveThe Client Services Consultant (CSC) primary objective is to provide exceptional customer service to clients in the SCI Client Enablement: Retail Services business. This role involv

and have fun doing it.You're Perfect For This Position If YouHave previous experience dealing with customers.Have excellent Customer Service Skills (a people person who enjoys interacting with client

transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner. Selecting this role has a compensation & b

EMS and AWD System experience advantageousSkillsAnalytical Thinking, Client Service, Communication, Customer Escalation, Microsoft OfficeCompetenciesAction OrientedCommunicates EffectivelyCustomer Foc

es and provide first time resolution to ensure client retention and satisfactionCompetenciesPlanning and Organising skillsAccountabilityAttention to detailCustomer orientationCommunicating with impact

lar reports on delivery of services against agreed service level agreements and in terms of overall customer targets.Please note that this role is based on the Pay for Performance remuneration structu

rk of financial advisers. This position sits at the intersection of domain expertise as an adviser, customer success, training, and change management, with a specific focus on empowering advisers to l

Role SummaryThe Customer Service Advisor will be responsible for resolving customer queries by providing telephonic and electronic query resolution services. The incumbent is required to continuously

internal departments, while external liaison involves partners, regulators, service providers, and customers. The Junior Market Developer will play a key role in sustainably building the Mukuru Walle

spect to strategic attainment of business plans, decision making, operations, sales, compliance and customer service Understand the overarching Alternative Distribution channels retail branch strategy

t recommendations.Develops investment and or economic strategies based on management philosophy and customer objectives.Monitors developments in security markets.Assists with report backs and provides

eMinimumFamiliarity with financial risk analysis and understanding of credit policies.IdealTreating Customers fairly (TCF)Financial Intelligence Centre Act (FICA) Protection of Personal Information Ac

responsibility for the administration of a client portfolio whilst providing the highest quality of customer service.The candidate will have direct responsibility for servicing a large portfolio of of

ferred)A relevant tertiary qualification in Logistics or Commerce KnowledgeMinimum: - Principles of customer serviceLogistics and Stock management processesVendor engagementIdeal: - Card Machine / Tra

ties for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

nd influencing skills.Critical thinking skills.Strong communicator (verbally and in writing).Strong customer service orientation .Organising skills.Adaptable and open to learning.Why Join UsCompetitiv

nce: Supervise and support the execution of priorities by team against service level agreements and customer outcomes. | Compliance and Risk Management: Ensure that all team activities are in adherenc

t forward by the distribution strategy.Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.Undertake Relevant Behaviour

t forward by the distribution strategy.Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.Undertake Relevant Behaviour

s.Knowledge of basic facilities management is an advantage.Professional and presentable with strong customer service orientation.Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hi

Role SummaryAre you passionate about digital conversations and providing exceptional customer experiences online? Join us as a Social Media Advisor and represent top consumer brands across platforms l

lar reports on delivery of services against agreed service level agreements and in terms of overall customer targets.Provide authoritative, expertise and advice to clients and stakeholders.Build and m

ents by identifying client needs and recommending tailored insurance solutions to meet the specific customer requirements, whilst achieving sales targets in a call centre environment.WHAT WILL MAKE YO

ty to quantify the effects of missed trades quickly and correctly.Competencies Strategic Innovation Customer First Leading with Influence Collaboration Execution Personal MasteryWorking Model: Hybrid

crosoft Excel knowledge advantageousSkillsClaims Processing, Compass Systems, Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer - Focused, Customer Relationsh

trative and operational assistance to the sales team, ensuring smooth sales processes and excellent customer service. This role involves order processing, handling customer inquiries, preparing sales

ive financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top - up, bill payment and check cashing services, of

experienceTechnical / Professional KnowledgeProduct sales skills Sales Strategies Product Knowledge Customer service principles Nedbank policies and procedures Customer relationship management Behavio

ents by identifying client needs and recommending tailored insurance solutions to meet the specific customer requirements, whilst achieving sales targets in a call centre environment.WHAT WILL MAKE YO

ems that empower analysts and data scientists to produce the insights and ML models needed to drive customer and commercial success with minimal engineering skills and platform friction. Success will

utually defined goals and expectations. The Key Account Managers core focus will be on high - value customers demonstrating strategic profitable growth opportunities.Excited yet? Continue reading to f

experience from Momentum Corporate operational teams.CompetenciesCompetencies RequiredCollaborationCustomer orientationImpact and influenceAccountabilityAdaptabilityAttention to detailCommunication s

Reporting to the Personal Lines Team Leader, this role will provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions inclu

ffice especially Excel & Word Teamwork and collaborationCOMPETENCIES Delivering Results and Meeting Customer Expectations Relating and Networking Data Analysis Applying Expertise and Technology Achiev

nd analyze assigned insurance claims in line with the organization's standard claims procedures and customer service standards. Engage loss adjusters and/or subject - matter experts where appropriate,

egotiation skillsProblem solving skillsRisk Assessment and analysisInsurance Principles and practiceCustomer and Personal ServiceClerical and administrative proceduresBe professional at all times with