Room serviceJob search results in: Hotel jobs in Cape Town

ts, and in - house requests efficiently Anticipate guest needs and resolve concerns promptly Upsell room upgrades, hotel services, and internal promotions Maintain consistent 5 - star service standard

ntain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacyMaintain communication channels between Hotel guests and

onitors timeliness and quality of completion. Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Develops a long ter

ation and incidentals.Complete refund process in accordance with hotel protocols.Be able to perform room moves and upgrades on the PMS System.LQA standards to become part of your daily routine.Handlin

out The RoleYou will manage the full groups reservations lifecycle including enquiries, quotations, room blocks, rate management, payment follow - ups, and arrival preparation. The role requires high

st profiles in OPERA PMSCoordinate special arrangements with relevant departmentsReservations & Room AllocationsProcess new and amended reservations via phone and emailComplete accurate room alloc

s also expected to have a critical eye for details in terms of cleanliness and hygiene for all guestrooms, working spaces or Resort surroundings. It is expected from the Host to highly possess custome

g overseeing the seamless execution of conferences and private functions across our elegant meeting room and event spaces. The individual will have a strong focus on F&B service standards, quality

porting and documentation of data processing Operational DutiesMaintain a thorough knowledge of the room locations, types of rooms, package plans and all hotel facilities Conduct regular walk about an

ns Conduct monthly uniform stock counts and reconcile variances Maintain a clean, organised uniform room and register Training & Development CoordinationYou will help us drive a consistent trainin

Guest Experience SupportWork with the front desk, property manager and housekeeping to address in - room maintenance issues promptly.Minimise guest disruption through effective scheduling and communic

of workManage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.Assist Gu

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What wil

ely? NPosition Type Non - ManagementPosition SummaryOur jobs arent just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. O

s also expected to have a critical eye for details in terms of cleanliness and hygiene for all guestrooms, working spaces or Resort surroundings. It is expected from the Host to highly possess custome

, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to p

Additional InformationJob Number 25125937Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001

Additional InformationJob Number 25124231Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000VIEW ON MAPSchedule

d Micros perfectly to ensure a smooth operation and effective communicationHave a full knowledge of room categories, rates, locations, activities, amenities on property and their respective schedulesH

uding an enquiry note, basic rate proposed and activity follow ups for future dates.Check venue and rooms availability in Delphi and Opera prior to confirming to the client. Conduct show rounds for ev

Additional Information Job Number 25107959Job Category Rooms & Guest Services OperationsLocation Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa, 8018VI

cellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cance

Additional InformationJob Number 25101095Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000VIEW ON MAPSchedule

the shipping of every Lost & Found item as well as communicating every valuable found item in guest rooms Follow - up with lost luggage from the airport Coordinate any third - party amenities to be de

, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to p

Additional InformationJob Number 25085954Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001

Additional Information Room AttendantJob Number 25071254Job Category Housekeeping & LaundryLocation Protea Hotel Cape Town Tyger Valley, Uys Krige Drive, Jip de Jager off ramp, Ext 20, Cape Town, Sout

Additional InformationJob Number 25053493Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001

Additional InformationJob Number 25051044Job Category Rooms & Guest Services OperationsLocation Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South A

erty based on market conditions and property needs.Monitors same day selling procedures to maximize room revenue and control property occupancy.Gains understanding of the propertys primary target cust

Additional InformationJob Number 25038630Job Category Rooms & Guest Services OperationsLocation Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa, 8018VIE

Additional InformationJob Number 25030680Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001

Additional InformationJob Number 25024946Job Category Rooms & Guest Services OperationsLocation Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South A

s also expected to have a critical eye for details in terms of cleanliness and hygiene for all guestrooms, working spaces or Resort surroundings. It is expected from the Host to highly possess custome

rk a sense of playfulness, discovery and adventure. This is not simply our job, its our passion The Rooms Coordinator maintains a strong relationship with the Finance team by ensuring all paperwork is

r our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are excepti

ves food preparation and presentation with a flair for breakfast, lunch, and dinner for A la Carte, room service, functions, and buffet service respectively. Maintaining a clean and hygienic work envi

clean, relined, and covered, and maintain dumpster area.Wash and disinfect kitchen and linen store room areas, tools, utensils and equipment.Clean and mop all areas in assigned departments (e.g., sin

ble for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting

ize and update group spreadsheets and share status reports with relevant stakeholders. Manage group room blocks, including monitoring pick - up, releasing unused rooms, and following upwith clients on

volves food preparation and presentation with flair for breakfast, lunch and dinner for A la Carte, room service, functions and buffet service.Maintain a clean and hygienic work environment whilst ens

and qualitative monthly targets. to Increase revenue through his/her sales efforts and by managing rooms revenue effectively (Revenue Management). To ensure Implementation of Brand and Group projects

o service them.Actively participate in daily briefing, daily warm up and department meetingsEnsures Room Attendants are informed daily about VIPs, extras priority in their section.Ensures check - out

erstand seasonal and historical trends and work within them to ensure maximum occupancy and average room ratesIdentify new contacts, develop sales leads, and respond to sales opportunities in order to

pon arrival and departure.Assist guests with their luggage, including transporting bags to and from rooms and vehicles.Escort guests to their rooms, explaining room amenities and hotel services.Offer

ion and incidentals. Complete refund process in accordance with hotel protocols. Be able to perform room moves and upgrades on the PMS System. LQA standards to become part of your daily routine. Handl

Job Number 24154923Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full - TimeLocated Remotely

to work under pressure. The use of computer, including Microsoft Office products and systems, Sevenrooms, Open Table and ALICE, as well as the ability to write with high speed and in a professional m

ttention level is maintained.Be present for the hosting of meals when required.Ensure that periodic room checks and checks of the guest areas are conducted, ensuring that housekeeping standards are ma

ion and incidentals. Complete refund process in accordance with hotel protocols. Be able to perform room moves and upgrades on the PMS System. LQA standards to become part of your daily routine. Handl

s to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines.

Job Number 24092410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full - TimeLocated Remotely

Job Number 24103024Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full -

s to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines.

ipherals, migrating/restoring data when necessary.Creates and maintains a secure and clean computer room.Applies security and operating systems patches as directed by corporate and divisional technica

Job Number 24097666Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full - TimeLocated Remotely

Job Number 24092410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full - TimeLocated Remotely

isfaction and financial results.Sales and Marketing Optimizes each business opportunity to maximize room nights into all Marriott, all brands.Ensure account plans are aligned to the overall strategy,

vels and to communicate with Spa Manager on shortages. Responsible for organizing/cleaning of stock room of Spa Amenities. Daily stock levels to be checked and orders to be placed on Iscala. - to be c

r our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are excepti