Customer serviceJob search results in: Hotel jobs in Western Cape

tinuous learning.As a Reservations Agent, you embody a unique blend of precision, efficiency, and a customer - centric approach, elevating our Reservations Team. Your role is instrumental in ensuring

tinuous learning.As a Reservations Agent, you embody a unique blend of precision, efficiency, and a customer - centric approach, elevating our Reservations Team. Your role is instrumental in ensuring

l guestrooms, working spaces or Resort surroundings. It is expected from the Host to highly possess customer service - oriented skills and developed emotional intelligence.The Host is considered the c

e given if expectations are exceeded.Perform other duties as and when required.Ensuring Exceptional Customer ServiceProvides excellent customer service.Responds quickly and proactively to guest's conc

will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart, Join us and become

that follow:Positive attitude and good communication skillsCommitted to delivering a high level of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situ

sing and modern but also popular, welcoming and sexy.Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness

rs, Reservation Agents, Bell Attendants and other departments with any questions or requestsResolve customer complaints by conducting thorough investigation of the situation and coming up with the mos

Decision - MakingProblem SolvingInterpersonal SkillsDiversity RelationsInterpersonal SkillsTeam WorkCustomer Service OrientationCommunicationsListeningApplied ReadingCommunicationEnglish Language Prof

y for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Res

r passionJob SummaryThe role of a Hostess is primarily to assist the Manager in providing excellent customer service. A Hostess must receive and attend to guests needs in the outlet. They must greet a

alculations to meet the requirements of the positionMenu planning Skills, able to align menu as per customer expectationsCooking Skills, able to produce meals across the required range of menusAdditio

sArithmetic ComputationComputer SkillsLearningProblem SolvingInterpersonal SkillsDiversity RelationsCustomer Service OrientationTeam WorkCommunicationsCommunicationEnglish Language ProficiencyListenin

s.Protect the privacy and security of guests and coworkers.CRITICAL COMPETENCIESInterpersonal SkillsCustomer Service OrientationTeam WorkDiversity RelationsPersonal AttributesSafety OrientationPresent

personal hygiene log sheet etc. Maintain a positive and professional approach with co - workers and customers.Monitor customer satisfaction all the time.Conduct on - the - job training for Demi chefs.

l guestrooms, working spaces or Resort surroundings. It is expected from the Host to highly possess customer service - oriented skills and developed emotional intelligence.The Host is considered the c

will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart, Join us and become

a pressurized environment Extensive knowledge about Cape Town tours and best restaurantsQuality and customer service driven Ability to use Initiative and be proactive and self - motivatedForeign langu

ly aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the

national Policies and ProceduresRequired Experience & Qualifications2 years working experience in a Customer Service orientated/ Guest Experience / Hospitality environment preferable A valid code 08 D

. Core duties includes management and leadership of processes for the continuous improvement of the customer experience. To provide high quality services while meeting service standards, improving con

Hilton Sales teams. The Commercial Manager's role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.T

ntPrevious experience in Sales or Event Management preferable.Good communication, interpersonal and customer service skills.Ensuring compliance with hygiene and health and safety legislation/guideline

up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that ap

The main purpose: Serve food and beverages to customers during banquets, check with customers to ensure that they are enjoying their meals, communicate with customers to resolve complaints and ensure

onals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa.Title: Customer Support Consultant / Customer Care Consultant Type: On - siteTerms: Full - timeLanguage: Ge

y and pay attention to details.Ability to handle multiple competing priorities.Provides outstanding customer service to answer questions/resolve issues related to benefits or payroll must have an appr

l SkillsLearningDecision - MakingProblem SolvingComputer SkillsBasic MathematicsInterpersonal SkillsCustomer Service OrientationInterpersonal SkillsTeam WorkDiversity RelationsCommunicationsEnglish La

th new menus, concepts and promotions for the Restaurant outlets and Banquets.Providing Exceptional Customer ServiceSets a positive example for guest relations.Handles guest problems and complaints se

sion - MakingLearningProblem SolvingComputer SkillsInterpersonal SkillsInterpersonal SkillsTeam WorkCustomer Service OrientationDiversity RelationsCommunicationsCommunicationListeningEnglish Language

ncluding colleague schedules, event planning, colleague functions and responsibilities. Ensure that customers are delighted within the boundaries of effective cost control and our company core values.

Additional InformationJob Number 25101531Job Category Rooms & Guest Services OperationsLocation Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South A

national Policies and ProceduresRequired Experience & Qualifications2 years working experience in a Customer Service orientated/ Guest Experience / Hospitality environment preferable A valid code 08 D

At our Hotel, Our Receptionist is the first point of contact for guests, delivering exceptional customer service to ensure a welcoming and seamless experience. This role requires professionalism, stro

sion - MakingLearningProblem SolvingComputer SkillsInterpersonal SkillsInterpersonal SkillsTeam WorkCustomer Service OrientationDiversity RelationsCommunicationsCommunicationListeningEnglish Language

ation and support.Ensure our processes and systems are applied swiftly and correctly throughout the customer journey, from the first contact to after they leave W17. Keep member information on our pla

ly aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the

onals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa.Title: Customer Support Consultant / Customer Care Consultant Type: On - siteTerms: Full - timeLanguage: Ge

OMPETENCIESAnalytical SkillsComputer SkillsLearningInterpersonal SkillsInterpersonal SkillsTeam WorkCustomer Service OrientationDiversity RelationsCommunicationsTelephone Etiquette SkillsEnglish Langu

ding the length of wait for food items, recook orders, and product availability.Interpersonal SkillsCustomer Service OrientationTeam WorkInterpersonal SkillsDiversity RelationsCommunicationsCommunicat

l SkillsLearningDecision - MakingProblem SolvingComputer SkillsBasic MathematicsInterpersonal SkillsCustomer Service OrientationInterpersonal SkillsTeam WorkDiversity RelationsCommunicationsEnglish La

mize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides serv

ements. Collaboration and Connectivity Implementation: Collaborate with internal teams (commercial, customer service, engineering, and product) to define and implement connectivity solutions. Work wit

itality is highly advantageous.Flexibility to travel.Demonstrated commitment to integrity, quality, customer service and uncompromising ethical standards.Practices the application of a growth mindset.

l SkillsLearningDecision - MakingProblem SolvingComputer SkillsBasic MathematicsInterpersonal SkillsCustomer Service OrientationInterpersonal SkillsTeam WorkDiversity RelationsCommunicationsEnglish La

the day to day activities and support the Guest Services agent team whilst maintaining exceptional customer service standards in accordance with the hotel and Marriott policies and procedures.Require

liers in terms of digital marketing. Manage contracts and relationship with agencies and suppliers. Customer Service: Delighted Customers: Ensure Campaigns and interventions are aligned to the target

OMPETENCIESAnalytical SkillsComputer SkillsLearningInterpersonal SkillsInterpersonal SkillsTeam WorkCustomer Service OrientationDiversity RelationsCommunicationsTelephone Etiquette SkillsEnglish Langu

ditionFollow all Health and Safety rules within the Department and the hotelDemonstrate exceptional customer service when engaging with GuestsPerform any other tasks as requested by the Chief Engineer

sArithmetic ComputationComputer SkillsLearningProblem SolvingInterpersonal SkillsDiversity RelationsCustomer Service OrientationTeam WorkCommunicationsCommunicationEnglish Language ProficiencyListenin

l SkillsLearningDecision - MakingProblem SolvingComputer SkillsBasic MathematicsInterpersonal SkillsCustomer Service OrientationInterpersonal SkillsTeam WorkDiversity RelationsCommunicationsEnglish La

l guestrooms, working spaces or Resort surroundings. It is expected from the Host to highly possess customer service - oriented skills and developed emotional intelligence. The Host is considered the

- compliance to the Front Office Manager. Finally, the Rooms Coordinator must have a high sense of customer service and communication, fluent in English (written and spoken), and know how to work und

ands the importance of attention to detail in housekeepingIs passionate about providing exceptional customer service and takes pride in delivering clean and well - maintained guest rooms and public ar

a product of high quality and presentation standards is vital. Lastly, demonstrating commitment to customer service for internal and external customers is required.ResponsibilitiesSpecific duties, re

ing "connectivity" promise.Is the IT, telecoms and audiovisual expert at the hotel for co - meeting customers. In this regard, manages and coordinates everything necessary to set up and produce events

strationPurchasing and stock controlHygiene and food safetyHuman Resources Management (Subordinates)Customer LiaisonSelf - ManagementCompetencies And Skills RequirementsCooking Skills, able to produce

mpowerment, teamwork, continuous improvement and a passion for providing service.Provides excellent customer service to all employees.Responds quickly and proactively to employee's concerns.Provides a

th detailed information regarding group terms, conditions, and requirements. Ensure a high level of customer service and client satisfaction by responding to any concerns or specialrequests related to

dynamic and growing team at the Hyatt Regency Cape Town. We pride ourselves on providing excellent customer service and maintaining a welcoming environment for our guests and employees.Duties And Res