Customer serviceJob search results in: IT, computing jobs in Cape Town

enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in ma

ent and alignment of service changes to contracts. Receivables: Manage past - due receivables, send customer statements, and manage accounts queries. Follow up on past due invoices. Assist with proces

and spoken communication skills Analytical and logical problem - solving skills Provide support to customers via excellent written and spoken skills Provide process enhancements and recommendations R

development programsThe Environment:takealot.com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

y the tech industrys best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, were on a mission to break new ground and lead the real estate industry int

ll - managed and operational Helpdesk and helpdesk environment forBCX Retailto maintain and improve customer satisfaction levels. Key Deliverables / Primary Functions Maintain & exceed customer satisf

ent corrective action, up to and including termination of employmentEnsure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectationsCommunicate e

Job Title:Customer Service AdvisorJob DescriptionAre you looking for an opportunity to jumpstart your career in the health and safety help desk industry? Now is your time to shine with Concentrix in t

ll applicants must demonstrate behaviors that are reflective of our values: We passionately put our customers and communities first We embrace change and innovate courageously We grow together through

es Key Responsibilities: Lead, mentor, and develop a team of Operations Managers, Team Leaders, and Customer Service Representatives. Set clear goals and performance metrics for the operations team an

ations Team LeaderDepartment : OperationsOverview :Manages and oversees the activities of a team of Customer Support Specialists, ensuring that each individual performs at par with the standards set b

growth from the largest and fastest growing small - and mid - market accounts to enterprise - level customers including public sector. The AWS Global Support team interacts with leading companies and

s and managers across all functional areas of the business.EEO StatementAt TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that

in achieving and exceeding sales and financial goalsExpert in developing and encouraging meaningful customer relationships up to C - levelDelivery of engaging sales presentations. Proficiency in team

d cloud platform, offering over 175 fully featured services from data centers globally. Millions of customersincluding the fastest - growing startups, largest enterprises, and leading government agenc

Job Title:Customer Service Advisor - Financial ServicesJob DescriptionWere looking for ambitious Customer service Advisors who have experience in providing all customers with an efficient service in a

ingTo achieve all sales revenue targets through:Focus on the diagnostic selling process across your customer base by implementing all phases of the sales process at executive level and with the releva

ice is consistently delivered.Your expertise in this field will help grow revenue through increased customer satisfaction, adding value in the form of expertise as well as driving service improvement

MeetOzowOzowis the future of payment a world - class payment platform for customers and merchants that isOzoweasy, Ozowfast andOzowsecure. We are looking for candidates who can inspire us and be inspi

tain strong relationships with key bulk buyers, understanding their needs, and ensuring exceptional customer service. Building out a pipeline of demand with buyers.Reporting: Analyze sales data and pr

oduct success.Our Brand & Product Marketing team is focused on ensuring a deep understanding of our customers and market and positioning our products to best serve them. Before product launches, the t

and reconcile bank statements and credit card transactionsReview and ensure accurate processing of customer invoicesAccurate allocation of customer receipts to customer invoicesPeriodic review of acc

infrastructure teams for maintenance and scaling.Oversee the support desk team, ensuring prompt and customer - centric service, developing SLAs and KPIs for performance measurement, and maintaining a

Recommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service, TDT delive

ths. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a

Job Title:Customer Services AdvisorJob DescriptionAre you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opport

high - performance. We think big, move fast, take ownership, and are used to winning. Our dedicated customer service team is at the heart of our success, setting industry standards by enchanting custo

learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

tive and coordinative functions and duties in line with SOPs, policies, & procedures.Supporting the customer service & buying teams in resolving:Customer order queries;Complaints and associated resolu

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.PurposeWe are lo

obal support while living the motto of Work Hard. Have Fun. Make HistoryKey job responsibilitiesThe Customer Support Analyst serves as the primary level of support for KDP users providing timely and a

s using network remote access.Provides timely resolution of problems or escalation on behalf of the customer to the appropriate technical personnel.Provides case status updates to management and end u

, from internal processes to supplier workflows, that reduce costs, enhance efficiency, and elevate customer experience.Find quick and cost - efficient solutions to operational emergencies and support

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profi

also support our clients global employees in collaboration with our network of local partners. As a Customer Success Manager, you will be responsible for advising and proactively guiding customers and

Job Title:Customer Service AdvisorJob DescriptionAre you looking for an opportunity to jumpstart your career in the health and safety help desk industry? Now is your time to shine with Concentrix in t

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

deliver high - quality, scalable, and reliable web applications that meet the evolving needs of our customers. What you will do Work closely with product managers, designers, and backend eng

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

MrD is looking for a highly talented Customer Service Manager to join our team in Cape Town. The Customer Service Manager is expected to lead, mentor, and inspire our high - performing customer servic

icas fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring al

rketing initiatives to maximise ROI, focusing on lead generation, conversion rate optimisation, and customer retention.Work closely with the marketing team to ensure seamless integration of campaigns

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

ment is an advantageThe Environment: takealot.com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

ough insightful, actionable quality feedback. Your efforts will be key to delivering an exceptional customer experience.A critical eye for detail is essential in this role as well as analytical and pr

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profi

re seeking an experienced Collections Agent to join our team who will be responsible for contacting customers to collect overdue payments on accounts while maintaining a high level of customer service

ice providers.NSC Global offers a unique business model, combining a focused group of world - class customers, with a unique range of services, backed up with outstanding responsiveness and customer s

imely manner using available resources within the companyIT Technical Support RequirementsExcellent customer service skillsStrong troubleshooting and critical thinking skillsPrevious working experienc

tive and coordinative functions and duties in line with SOPs, policies, & procedures.Supporting the customer service & buying teams in resolving:Customer order queries;Complaints and associated resolu

range of environments. Alongside our extensive, quality workwear offering, we strive to provide our customers with exceptional customer service and reliable, efficient support.This continued support i

, Siswati, Xitsonga. Setswana, TshivendaThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the busin

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

DescriptionCustomer Solutions Manager, South AfricaAs an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping to guide the largest and most complex AWS customers al

Our Company:At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

ness development or strategy experienceAt least 5 years of experience directly managing and leading customer - facing sales team, with a team of at least 5 admissions/field/sales reps, at a senior man