Customer serviceJob search results in: IT, computing jobs in Cape Town

y the tech industrys best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, were on a mission to break new ground and lead the real estate industry int

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

Our Company:At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

tive and coordinative functions and duties in line with SOPs, policies, & procedures.Supporting the customer service & buying teams in resolving:Customer order queries;Complaints and associated resolu

ths. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a

ths. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a

growth from the largest and fastest growing small - and mid - market accounts to enterprise - level customers including public sector. The AWS Global Support team interacts with leading companies and

ties (technical): At least one (1) year of Workforce Management experience within the call center / customer service industry. Formal training in Workforce Management (i.e. real - time data analysis,

opment department.From a support technician to engineers' point of view, yourrole is to ensure that customers receive excellent and consistent service to a high standard and handle issues in an effici

people who:are decisiveare continuously learning & improvingthink bigare proactiveobsess about the customer and the customer experienceare accountablecollaborateare trustworthy, approachable and open

ity and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly t

neer to determine requirements and resolve problems. Co - operates with senior support personnel on customer requirements and needs Key Deliverables / Primary Functions Install, maintain, update, and

ance, and ensuring the seamless operation of client IT infrastructure. Your expertise and excellent customer service skills will contribute to our clients reputation for excellence.Why work for them?O

accurate forecasting of effort required and closing timeframe Multitasker, Self - motivated Client/Customer Service Orientation Quality Assurance Attention to detail Dedicated collaborator with a str

y the tech industrys best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, were on a mission to break new ground and lead the real estate industry int

tail and CPG sectors, including operational, regulatory, and market risks.Business OutcomesEnhanced Customer Satisfaction and Loyalty: Elevating client satisfaction through exceptional service, foster

Apply NowJob AdvertAre you passionate about sales and customer service? Do you thrive in a fast - paced environment? Concentrix is searching for individuals with previous sales experience to join our

of development work. Attend conferences and workshops as required. Facilitate UAT sessions with the customer. Participate in cross - service activities and projects as required. Undertake other duties

he public sector, including political, regulatory, and operational risks. Business OutcomesEnhanced Customer Satisfaction and Loyalty: Elevating client satisfaction through exceptional service, foster

ail and CPG sectors, including operational, regulatory, and market risks. Business OutcomesEnhanced Customer Satisfaction and Loyalty: Elevating client satisfaction through exceptional service, foster

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

tments to create targeted, accurate content that supports overall business objectives and addresses customer pain points.Your QualificationsYou're not just a content creator you're a curious explorer

l in their future careers.In this role you will be responsible for completing interactions with our customers by resolving product or service problems by clarifying the customer's complaint; determini

aries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit

e desirableA passion for Service DeliveryExcellent written and verbal communication skillsExcellent customer facing / customer service skills.Able to work under pressure and meet deadlines.Able to dem

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

high - performance. We think big, move fast, take ownership, and are used to winning. Our dedicated customer service team is at the heart of our success, setting industry standards by enchanting custo

Roles and Responsibilities: Understand the customer's requirements at inception of the orders/service requests/projects and throughout the roll - out. To be the first point of escalation and expedite

e 2024.Role Purpose/Business Unit:The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers. The Account Manager will need to successful

pply Chain, and team leads from respective teams where necessary to drive resolution. Liaising with customer service to obtain further information to facilitate investigation resolution. Building and

organization, and AWS - scale technical challenges. We own critical cloud services used by all AWS customers to build, optimize, manage, and operate at scale. Our broad portfolio of services includes

e opportunity to join a creative, dynamic team of Logistics Specialists, dedicated to providing our customers with a world class customer service. Be a part of operating the worlds largest cloud compu

Our Company:At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

environment is a plusThe Environment:takealot.com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

an organisation that is:Passionate about its peopleFocused on delivering the very best tech to our customersOffering the flexibility to work how and where you are most successfulObsessed with our cus

ntly; Maintain accurate documentation of client systems and service activities; Deliver exceptional customer service and build strong client relationships; Stay up - to - date with the latest industry

ou will plan, design and sell life - changing trips to Africa. In this role, you will deliver great customer service, develop new products, and help our clients to make the most informed buying choice

eam Lead, you will manage a pod of Hiring Managers responsible for advising and proactively guiding customers and their employees through the hiring journey. Your team will have full ownership of expl

fE) Skills Bootcamps and manage project rollouts.Provide leadership and guidance to the Student and Customer Experience vertical within the Education Operations division.Manage the Complaints Manageme

s team through involvement and communication to deliver on the relevant key business drivers.Manage customer liaison process and ensure that Outbound queries are resolved timeously and exception trend

riving them to resolution within our SLA.What you will be doing: Resolution of the most complicated customer issues escalated by Helpdesk and L1 support teamsPhone calls with customers helping to fix

and Advertising on Takealot. Designing and executing CRM journeys and campaigns aimed at increasing customer acquisition, retention and lifetime value as well as preventing churn and increasing cross

ivity, Mobile Data Management, Fibre To The Home and Fibre To The Business. Our focus is on helping customers succeed online by leveraging technology to increase revenue, manage risk and contain costs

ression to people looking for a career change. As a trusted expert, you will consult with potential customers to understand their education needs and career goals to match these future goals with one

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

rld - class software required to run global online B2C gaming operations. This includes systems for Customer Service, Marketing, Website development, Live event processing, Risk management and Banking

rowth for all our people.Role SummaryBeing leaders in the field of online gaming entertainment, our customer service teams comprise of specialist hosts who understand the customers needs in context of

rtising. Design and create conceptualised mailers for campaigns. Take ownership of the UX and apply customer - centric techniques to optimise the way our users engage with our products (courses) Parti

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

to join our team in Cape Town DC. We need committed people who want to deliver great service to our customers, get involved in interesting and inspiring challenges, and shape the face of e - commerce

y division, department and entity.Reviewing the reconciliation of bank accounts, supplier accounts, customer accounts and balance sheet items.Preparing monthly flash reportsFinancial Modelling, Budget

te/ Matric/ N3A+ & N+MCSEHardware Certifications are advantageous.Mobility Support qualificationITILCustomer support soft skillsOtherOther information applicable to the opportunity:Permanent PositionL

systems integrators, they play a crucial role in the technology planning and development with their customers, always looking for new ways of delivering real value and providing competitive advantage

mmunity. DescriptionCome and join our creative team of software developers dedicated to EC2 and its customers. Join us in building the next generation Control Plane service that runs the Amazon Elasti

nage site merchandising for the departmentSupport the operations team in delivering a world - class customer experience monitor department returns, support the customer service team on product queries

Primary Role - BASED IN CENTURY CITYThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business

Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committe

idates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. The requirements listed below are representative of the knowl

ties as they arise. What to expect In this role, you will be responsible for delivering exceptional customer service at every interaction with our Ozow customers and merchants. In this role you will b