Technical call centreJob search results in: IT, computing jobs in Gauteng

and maintain new UTP and fibre data cables, maintain existing data cables, attend to logged project calls as requested by the Call Centre or Cabling Project Team, troubleshoot cabling related problems

antronics), and call centre WFM/QA tools. proven record of managing assets, and peripheral lifecycleTechnical Skills OS & Endpoint: Windows 10/11, driver management, user profiles, credential cach

butorThe Successful Candidate Must Have The Following Experience/skills2 to 3 years experience as a Technical Support Agent.Minimum of 3 years experience working with Wireless and Wi - Fi routers.Good

Backbone of Our IT ExcellenceWe're looking for Application Support Consultants to provide essential technical and application support to our Outbound, Inbound, and International Sales Divisions. Your

erform project related duties regarding new deployments or development requirements.Troubleshooting technical faults and providing satisfactory fixes to the customer.Regularly updating customers on pr

customer focused role, you will also support advisors, partners, and alliances by resolving complex technical challenges and providing expert product insights.Location - 3 days per week out of our Joh

impacting performance, such as product issues, system downtimes, or offer competitiveness Must have technical / professional qualifications:Must have technical / professional qualifications: Post Matr

foster innovation, agility, and collaboration The ideal candidate for this role will have:Must have technical/professional qualifications:Diploma or Bachelors degree in Human Resources, Industrial Psy

ables Understand business impact of the respective elements of local and global initiatives/projectsTechnical knowledge/experience of related systems (incl. interfaces)Credit and Collections framework

erstanding of transactional processing via Mobile money, Cards, E - cash/E - Wallet and more.Have a technical understanding of data sources, analysing of data and reportingStrong ability to identify t

omer needs and provide solutions.Build and maintain positive customer relationships.Behavioural And Technical CompetenciesProblem - Solving - Ability to identify problems, analyse root causes, and dev

tional footprint coupled with our unrivalled experience in the emerging markets and our exceptional technical offerings achieve our goals of profitability, operational agility, and client satisfaction

About The RoleThe role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance, and remotely assist clients on all inbound channels. The Helpdesk Team lea

of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workProvide follow up supportExperie

boration is an assetAcademic Qualifications and Certifications:General Qualification in Technology (Technical Diploma) or equivalentIndia specific A minimum of 13 years of education with a diploma in

y Team and reports into the UK Information Security Manager. The ideal candidate will have a strong technical security background, be able to work collaboratively and pragmatically with stakeholders f

on a defined rosterAcademic Qualifications and Certifications:General Qualification in Technology (Technical Diploma or Certificate) or equivalent would be a benefitRequired Experience:A 2 to 3 years

phy, and visual effects, enabling the creation of visually appealing and impactful creative assets. Technical Proficiency: Familiarity with the latest creative production tools, software, and technolo

n during critical events. Drive projects that improve support - related processes and our customers technical support experience. Write tutorials, how - to videos, and other technical articles for the

of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workProvide follow up supportExperie

usiness Partner commercials, and ROI thereof The ideal candidate for this role will have: Must have technical / professional qualifications: A relevant degree/diploma (essential) with at least 5 to 8

differentiating their company and their proposed solution, able to justify at both a business and a technical level, always conscious of protocol and conduct. They understand the intricacies of the jo

cation of any potential risks prior or during implementation of solutions.Investigates the cause of technical and service problems and recommends fixes to line. managers/project managers or clients di

gents and other Call Centre operations team(s)Excellent verbal and written communication skillsDeep technical expertiseAbility to effectively plan and organise and work under pressureUnderstanding and

gents and other Call Centre operations team(s)Excellent verbal and written communication skillsDeep technical expertiseAbility to effectively plan and organise and work under pressureUnderstanding and

Role PurposeThe roles main focus is to ensure a world - class delivery of technical services and customer experience through the management of the Fixed and Digital services CRM technical platforms, p

n the Assessment of the potential impact on existing access security mechanisms of specific planned technical changes, in order to help ensure that potential compromise or weakening of existing securi

n the Assessment of the potential impact on existing access security mechanisms of specific planned technical changes, in order to help ensure that potential compromise or weakening of existing securi

n the Assessment of the potential impact on existing access security mechanisms of specific planned technical changes, in order to help ensure that potential compromise or weakening of existing securi

ndation of equipment for installations• Troubleshooting and providing recommendations for resolving technical issues• Troubleshooting networks, systems, and applications to identify and correct malfun

n the Assessment of the potential impact on existing access security mechanisms of specific planned technical changes, in order to help ensure that potential compromise or weakening of existing securi

so called a configurable items, or CI) Must be able to work shifts. Provide the appropriate type of technical support to resolve IT related incidents and to respond to users and customer queries with

Call Centre Agent Technical Support – 3 Month Contract with the option to extend Salary Grade/Band: R9600 CTC p.m. Benefits: A free gym on the premises Hours: Mon – Fri : 08h00 to 18h00 Saturdays: 09h