Call centre inboundJob search results in: IT, computing jobs in Johannesburg

ng troubleshooting abilities from OS to application layer Experience in high - volume environments (call centre advantageous) Clear criminal recordBenefitsComprehensive Health and Wellness: Free acces

Relationship Management (CRM), Computer Literacy, Inbound Marketing, Sales ProcessesJob descriptionCall Centre AgentLocation: Sunderland Ridge, Centurion, Pretoria, GautengSalary: R5, 500 R9, 500 per

are accurately updated on the system.Summary Summary of the Role Resolving clients queries telephonically and via email/chat with the following criteria: All inbound incidents received through Netadmi

ek on - siteThe ideal candidate will have 2 - 5 years of outbound sales experience, preferably in a call centre or customer - facing role within the software technology sector. A demonstrated history

and listening to them to gain a better understanding of their needs and that ensure that unresolved calls are escalated to the correct stakeholdersKey ResponsibilitiesHandle all inbound & outbound cus

departments (follow - up and provide feedback to clients within required 24Hr SLA)Handling Inbound calls and emaiQualifications And Experience NeededMatric2+ years experience in Sales Administration

ing and reporting of technical (hardware, software, network etc.) incidents by clients. Leave every caller with the assurance that their issue and or query will be attended to and driven to resolution

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

mer telephone inquiries regarding products, services, order status, and other general questions.Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales, or return/

To develop and maintain optimal internal and external outsource provider relationships To supervise call centre outsourcing processes in order to ensure consistency to Vodacom standard Plan, monitor a

r focused individuals on a fixed term contract to process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive a

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

tsExcellent command of the Italian and English languageExpert level PC literacy skillsExperience in Call Centre / Travel / Tourism IndustriesCustomer service orientationFlexibility to work shiftsSalar