Call centre no experienceJob search results in: Jobs in Cape Town

f you have the following skills!Minimum of 12 months technical customer service experience within a call centre environment.Passionate about putting the customer at the heart of everything you do, doi

Level 4 equivalent.Clear Credit and Criminal record.Computer literate.Minimum of six (6) months of call centre experience or six (6) month related experience in financial services environment, custom

on Proactively identify customer needs to drive satisfaction and improve retention Conduct outbound calls as required: health checks, surveys, abandoned call follow - ups, and introducing new products

on Proactively identify customer needs to drive satisfaction and improve retention Conduct outbound calls as required: health checks, surveys, abandoned call follow - ups, and introducing new products

line with Company procedures and service standards.Key Performance AreasReservation BookingsAnswer calls received by business unit reservationsGreets clients in a friendly way and treats them with re

nly accept candidates with a minimum of 12 months of technical customer service experience within a call centre environment.What To ExpectBe the voice for our customers who can contact us through a va

d continuous improvement of the quality management system.Monitor, evaluate and provide guidance on calls for exceptional customer services and effective resolutionConducting quality analysis, identif

livery.Ensure a professional, polite, and efficient service is offered.Take responsibility for each call by ensuring that advice is always given in the customers best interest by enhancing customer de

are of their presenceEngage clients professionally, using correct business languageManage telephone calls professionally, efficiently and with good communication skillsBuild a rapport, by accurate use

s to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.Proactively identify issues and problems before it arises, use effective problem

e - sun model, you may be required to work a staggered week; either Sun - Thu or Tue - Sat (no on - call outside the shift hours)Basic Qualifications1+ years of software development, or 1+ years of te

to door transport for evening shifts after 7pmA progressive career path to help you develop in your Call center career.Comprehensive product training in a fun collaborative environmentExcellent accred

es, or equivalent or part thereof at NQF level 4 or above Preferrable.ExperienceEssential:24 months Call Centre / BPO experience2 years Customer Service experience12 Months Previous Advisor Management

ern hotel portfolio.Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.Refer a friend scheme from 50

ern hotel portfolio.Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.Refer a friend scheme from 50

ern hotel portfolio.Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.Refer a friend scheme from 50

a community! We value all of our team members the same, regardless of their position or where they call home. We truly look forward to learning about you and your background, and we will be there to

a community! We value all of our team members the same, regardless of their position or where they call home. We truly look forward to learning about you and your background, and we will be there to

nd quality practices to deliver valuable and current quality insights. Actively support the Head of Call Centre Operations to coach and support the Call Centre in implementing learning and capability

quivalent NQF4 qualification. Post matric qualification equivalent of NQF 5. At least 1 years Sales Call Centre working experience. Candidate must have the aptitude to become Fit and Proper as per the

Minimum Experience5 years experience in a Labour/Industrial Relations positionExperience within the Call centre/ BPO will be to your advantage.Large/complex union negotiationsMulti - union experienceB

tely in South Africa. You will work with a CRM development team who are a group of motivated, technically skilled individuals creating a Microsoft Dynamics solution for our call centre of almost 1000

nally resilient and comfortable with ambiguity and constant change Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome. Excellent written and verba

g and able to work in the Woodstock, Cape Town area. 1 Years’ experience in Telemarketing, Sales, Call Centre environment or Marketing Extremely good telephone and email etiquette (as you will be ma

g and able to work in the Woodstock, Cape Town area. 1 Years’ experience in Telemarketing, Sales, Call Centre environment or Marketing Extremely good telephone and email etiquette (as you will be ma

We are looking for sales and call centre consultants to work immediately with our busy company for on line sales and inbound call centre. Job requirements: Training shall be provided for those with no

to employ sales agents to work 08h00 - 16h30 Mon - Fri and no weekends. Job requirements: Previous call centre sales experience. Relevant skills and qualifications. About company: Legal&Tax is th

m>CALL CENTRE AGENT WITH 6 - 12 MONTHS UNBROKEN INBOUND CALL CENTRE EXPERIENCE REQUIREMENTS: Matric/Grade 12 ( National Senior Matric Certificate) No equivalen

Wanted : CCTV Emergency Call Centre Operators Requirements : Must be PSIRA registered Minimum 2 years experience in a CCTV Control Room / Emergency Centre environment or Emergency Call Centre Experien

MSA CONSULTANTS ARE RECRUITING SALES AGENTS!!! MINIMUM 6 MONTHS CALL CENTRE OR MARKETING EXPERIENCE REQUIRED. Seeking Money Hungry Target Driven Individuals Looking For A Monday to Friday Job ? Our ho

We offer a job for Call Centre Agents to work at our company. About the job: Leading outbound call centre is looking for dynamic individuals to market leading campaigns and assist a team to reaching n

Calling all Sales Agents!! We an Insurance company in the CBD seeks to employee Sales Agents with previous call centre experience for an exciting contract to perm role. No shift work (08h00 - 16h00) M

Are you target driven and do you have 1 year Sales experience within a call centre? This position is based in Cape Town and requires someone that comes from an outbound call centre This position is no

We are looking for outbound call centre agents. We are Can you communicate clearly over the phone? Have you got any call centre experience? (UK would be an advantage but not essential) Can you generat