Job number: 10008142
Job title: Manager: TSI
Job grade: M5
Group/ BU: Openserve
Division: Openserve
Span of control: 5-10
Reports to: Senior Management
Core Description
Responsible for technology analysis and project management of specific areas and recommends policies, strategies and integration thereof
Job Responsibilities
- Conduct technology analysis and manage projects
- Recommend and ensure integration of policies, strategies
- Build and manage internal and external customer relationships
- Obtain required information from key role players
- Drive implementation of solutions
- Monitor and measure success
- Provide team leadership by providing targets and measures for productivity and increased revenue flow
- Apply performance measures and incentives in a fair and equitable manner
- Establish an enabling work environment and culture for optimum staff performance
- Enable employee satisfaction measures
- Motivate, lead, guide and mentor staff
- Set performance targets
- Implement Safety, Health and Environment Management (SHE) and ensure a conducive working environment
- Implement performance enhancements
- Drive implementation of solutions and organisational renewal
- Interpret divisional plan and formulate operational deliverables
- Provide input to business plan and budget
FUNCTIONAL KNOWLEDGE
Financial Management; Business Acumen; Telkom Policies & Procedures
Functional Skills
Decision Making; Problem Solving; Leadership; Communication; People Development; Purpose Building
ATTITUDES/ LEADERSHIP COMPETENCIES
Business Leadership; Organizational Leadership; Personal Leadership; Values aligned to Telkom's Values (CHART); Customer Service Orientation
Education
- Relevant Degree/Diploma (NQF 6)
- 5 Years relevant experience
Special Requirements
Physical Requirements
Key Stakeholders
- External Suppliers
- Telkom Internal Divisions
