Duties & Responsibilities
Answer phones and direct calls.
Greet and seat clients at the office.
Take messages and distribute them to the relevant people.
Resolve billing issues with clients and internal team members.
Provide account access, usage reports, data analysis, and other ad hoc requests for team members.
Support quality assurance checks of various internal and client facing reporting.
Organize new client contracts, create invoices, and process client payments.
Contribute to internal database maintenance, upkeep and data entry.
Operating office equipment including printers, phones, etc.
Organizing and effectively managing the office.
Maintain contact lists.
Organize company events, competitions, and special projects throughout the year.
Facilitate company holiday, time off, and schedule variation calendars.
Behavioural Competencies:
Positive, proactive, results-driven attitude.
Attention to detail and problem-solving skills.
Good communication skills – verbal & written.
Strong organizational skills with the ability to multi-task.
Excellent time management skills.
