Job Purpose
The main purpose of this job is to offer high standards of customer care and service to customers and always being available to assist customers.
Job Objectives
To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friend
To increase customer loyalty through promotions
To positively affect sales through good customer service interaction and following customer guidelines
To maintaining high levels of store standards
To maintain high levels of accuracy when processing transaction
To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties
Candidate Requirements
Customer/client service experience would be an advantage
Some working experience of retail working with customers would be an advantage
Applicants must be 18 - 26 years of age.
Job related knowledge and skills:
Dealing with customers
Adhering to principles and values
Coping with pressure and setbacks
Relating and networking
Delivering results and meeting customer expectations
